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AI Parcel Lab
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Locker RoomThe Locker Race – Who’s Winning and Why? Building a Seamless OOH Ecosystem Urban Real Estate – The New Battleground Consumer Behavior & Adoption Trends
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AI Parcel Lab"This hands-on workshop will introduce participants to the current landscape of AI, including Generative AI, Agentic AI, and autonomous systems. The first part will offer a structured introduction to today’s AI capabilities, their practical applications, and emerging challenges—from infrastructure to ethics. The second half will shift to an interactive mode: through a guided exercise of scenario-building, participants will explore AI use cases relevant to the postal/parcel sector, identify adoption barriers, and develop strategic responses. Participants will leave with a clearer understanding of how to translate AI potential into actionable innovation within their organizations."
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Locker Room
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Disrupt & Deliver Stage
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Disrupt & Deliver StageThe three finalists of the annual c2p & PIP Startup Innovation Award Competition in the category ""First & Last Mile"" will pitch and try to convince the panel of judges of their solution. Watch the competition and identify disruptive solutions that will have a real impact on the postal, parcel and logistics industry.
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Disrupt & Deliver StageThe three finalists of the annual c2p & PIP Startup Innovation Award Competition in the category ""Processes, Digital & Data"" will pitch and try to convince the panel of judges of their solution. Watch the competition and identify disruptive solutions that will have a real impact on the postal, parcel and logistics industry.
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Locker Room
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Disrupt & Deliver StageThe three finalists of the annual c2p & PIP Startup Innovation Award Competition in the category ""eCommerce, Retail & Cross Border"" will pitch and try to convince the panel of judges of their solution. Watch the competition and identify disruptive solutions that will have a real impact on the postal, parcel and logistics industry.
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AI Parcel LabPart 2 | This hands-on workshop will introduce participants to the current landscape of AI, including Generative AI, Agentic AI, and autonomous systems. The first part will offer a structured introduction to today’s AI capabilities, their practical applications, and emerging challenges—from infrastructure to ethics. The second half will shift to an interactive mode: through a guided exercise of scenario-building, participants will explore AI use cases relevant to the postal/parcel sector, identify adoption barriers, and develop strategic responses. Participants will leave with a clearer understanding of how to translate AI potential into actionable innovation within their organizations.
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Locker Room
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Locker Room
Navigating the Storm: Parcel, E-commerce, and Logistics Growth Strategies
We are facing a dynamic and often tumultuous landscape of parcel, e-commerce, and logistics. The industry is perpetually "Navigating the Storm," facing rapid growth, evolving consumer demands, and continuous disruptions. What are profitable growth strategies for businesses to not only survive but thrive amidst these challenges?
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Parcel + PostWhat are the critical strategies logistics leaders must embrace to navigate and succeed in today's volatile and unpredictable global landscape? What does it take to build resilient supply chains, leverage emerging technologies, and foster agile operations that can quickly respond to disruptions, geopolitical shifts, and evolving customer demands? The panellists will discuss actionable insights on digital transformation in logistics and developing a culture of continuous adaptation to ensure sustained profitability and competitive advantage in the "new normal."
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Parcel + Post
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Parcel + PostWhat are the critical needs for logistics companies to embrace digital transformation to remain competitive and drive sustainable growth in today's rapidly evolving global landscape? How can cutting-edge technologies like AI, IoT, blockchain, data analytics, and automation not just enhance efficiency and reduce costs, but also create entirely new business models and elevating customer experiences? Panellists will highlight real-world applications and practical strategies for integrating innovations and new technologies to adapt to changing market demands, anticipate disruptions, and unlock new revenue streams.
Beyond the Click: Thriving in the Evolving E-commerce Ecosystem
Our e-commerce sessions delve into the critical strategies and innovations essential for parcel carriers and logistics providers to succeed in today's dynamic e-commerce landscape. They look past the initial online purchase to explore the entire post-click journey, examining how businesses can optimize last-mile delivery, enhance customer experience, leverage data analytics, and adapt to emerging trends.
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Parcel + PostWhy is a superior Customer Experience (CX) no longer a differentiator but an absolute necessity for success in the dynamic parcel delivery industry? Panellists will explore how evolving customer expectations – driven by the demand for reliability, speed, visibility, and convenience – are reshaping the entire logistics landscape. How can we go beyond simply delivering packages to proactive communication and to creating memorable unboxing experiences?
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Parcel + Post
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Parcel + PostThis session dives into the complexities of selling globally online, focusing on how businesses can delight international customers through seamless delivery and returns, while expertly navigating diverse customs regulations, taxes, and logistical hurdles inherent in cross-border e-commerce. Panellists will also discuss how efficient and customer-friendly return processes can enhance brand perception and encourage repeat business.
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AI Parcel LabAI-Enabled Smart parcel hubs Robotics in Parcel Sorting The Future of AI in E-Commerce Logistics
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Locker RoomDesigning your last mile for Scalability & Flexibility Innovations in Delivery Experience Electrifying the Last Mile – Challenges & Opportunities Autonomous Delivery – Hype vs. Reality
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Disrupt & Deliver StageThis session offers startups an invaluable opportunity to gain direct insights into the minds of corporate partners. Leading corporate representatives will demystify their expectations, outlining the key criteria, strategic priorities, and operational readiness they seek when evaluating and engaging with startups.
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Disrupt & Deliver Stage4-5 startups will pitch their solutions and discuss with the expert panel
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AI Parcel LabHow AI can propel hyper-personalised delivery experiences
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Locker Room
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Disrupt & Deliver StageWhat are the most pressing challenges facing the logistics industry today? Our expert panel will dissect these critical pain points, revealing where the industry "hurts" the most. More importantly, we'll then pivot to actionable insights, discussing specific areas where innovative startups can offer transformative solutions, bridge existing gaps, and drive efficiency, resilience, and growth across the logistics ecosystem. Attendees will gain a clear understanding of market needs and the opportunities for impactful innovation.
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Disrupt & Deliver Stage4-5 startups will pitch their solutions and discuss with the expert panel
Reaching the Customer: From Checkout to Doorstep (or Locker!)
How to optimize the crucial final steps of the customer journey: efficiently delivering parcels from the moment of purchase to the customer's preferred receiving point, be it their doorstep or a convenient locker? Panellists will delve into strategies for seamless, cost-effective, and customer-centric delivery.
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Parcel + PostThis session focuses on the evolving expectations of today's recipients, exploring how convenience, personalization, and flexibility redefine the parcel delivery experience. Panellists will unpack what these buzzwords truly mean in practice and reveal actionable strategies for carriers and retailers to exceed customer demands and build lasting loyalty.
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Parcel + PostHow can embracing circularity drive new revenue streams, reduce costs, enhance brand reputation, and build more resilient supply chains in the dynamic parcel sector? Panellists will discuss case studies that reveal opportunities for circularity models that have a strong impact and lead to new revenue streams.
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Parcel + PostOut-of-Home (OOH) and locker networks are transforming parcel delivery. Panellists will discuss the strategic advantages OOH networks can offer, from reducing last-mile costs and environmental impact to enhancing customer convenience and security. Discover how optimizing beyond-the-doorstep solutions can significantly boost efficiency and customer satisfaction in today's parcel operations.
Beyond Human Limits: Unleashing Logistics Potential
Discover how cutting-edge technologies are revolutionizing logistics, pushing beyond traditional boundaries set by manual processes and human capabilities. How will innovations in automation, artificial intelligence (AI), and advanced robotics not just optimize workflows but create entirely new paradigms for efficiency, speed, and accuracy in the supply chain?
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Parcel + PostExplore how Artificial Intelligence (AI) and Machine Learning (ML) are revolutionizing logistics by enabling predictive capabilities and smarter decision-making. Attendees will delve into real-world applications where AI/ML optimize everything from demand forecasting and inventory management to route planning and last-mile delivery. Discover how to leverage data-driven insights to transform logistics operations and gain a competitive edge in an increasingly dynamic market.
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Parcel + PostIn this short talk, we’ll explore the transformative potential of AI across industries—with a particular lens on the postal and logistics sectors. From generative models to predictive optimization, AI offers vast opportunities—but also significant risks, from bias and job displacement to systemic overreliance. The session will balance future-facing predictions with grounded insights and open a conversation on how industry leaders can navigate the ethical, technical, and organizational dimensions of AI adoption.
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Parcel + PostWhich are the transformative technologies and groundbreaking concepts poised to redefine the future of logistics? In this session, we'll move beyond current innovations to explore what's next, offering a glimpse into how emerging advancements will reshape supply chains, optimize operations, and create new competitive advantages.
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AI Parcel LabFrom autonomous delivery vans to sidewalk robots
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Locker RoomHow will the OOH and First & Last Mile markets evolve over the coming years? Which are the services that will define who offers the best quality and responds best to user needs? How will OOH infrastructures, business models, and collaboration look like in 2030?
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Disrupt & Deliver StageThis session brings together seasoned and emerging founders to share their raw, unfiltered experiences of building a startup. Hear firsthand accounts of the exhilarating highs alongside the gritty realities of the lows, including unexpected pivots, financial struggles, team challenges, and moments of self-doubt. Through relatable anecdotes and practical takeaways, this panel will offer a vital guide to fostering resilience, managing expectations, and thriving amidst the inevitable ups and downs of the entrepreneurial journey.
Reimagining Logistics
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Parcel + PostHow are cutting-edge technologies revolutionizing the supply chain, offering unprecedented opportunities for competitive advantage? Our panellists will discuss how forward-thinking logistics providers are leveraging innovations to enhance efficiency, reduce costs, and deliver superior customer experiences.
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Parcel + Post
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Parcel + PostWhich are the transformative forces redefining the global supply chain, and what are the key trends that will have the biggest impact on the parcel and logistics sector? Join this last session of the conference to understand the key trends shaping tomorrow's resilient, efficient, and customer-centric supply networks.
