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AI Parcel LabFrom data to delivery: how 3 top parcel operators transformed their last-mileCédric Hervet, Co-Founder & CEO - KardinalThe last mile is the most complex and expensive part of parcel delivery, often re ...
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Locker RoomHear more from experts about the following topics
- The Locker Race – Who’s Winning and Why?
- Building a Seamless OOH Ecosystem
- Urban Real Estate – The New Battleground
- Consumer Behavior & Adoption Trends
Click on the session title to find out more. -
Locker RoomBe among the first to witness the launch of a brand-new partnership: Greenplan and BlueRock TMS are joining forces to reshape distribution. Both leaders in their fields, award-winning route optimization and data-driven transport management, are now combining their strengths in a way the market has never seen before. Together, they will showcase how parcel and postal companies can cut costs, balance parcel and letter networks more effectively, boost delivery reliability, and reduce CO₂ emissions. By ensuring every vehicle and every driver is utilized to the maximum, the solution also helps companies address one of the industry’s toughest challenges: the driver shortage. This session reveals how two powerful solutions unite into one symbiosis of smarter planning and seamless execution. -
AI Parcel LabThis hands-on workshop will introduce participants to the current landscape of AI, including Generative AI, Agentic AI, and autonomous systems.
The first part will offer a structured introduction to today’s AI capabilities, their practical applications, and emerging challenges—from infrastructure to ethics.
The second half will shift to an interactive mode: through a guided exercise of scenario-building, participants will explore AI use cases relevant to the postal/parcel sector, identify adoption barriers, and develop strategic responses.
Participants will leave with a clearer understanding of how to translate AI potential into actionable innovation within their organizations. -
Locker Room
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Disrupt & Deliver StageOn 21 October, Parcel+Post Expo will be dedicated to game changing technologies and solutions for the postal and parcel sector. These technologies and solutions will be presented by startups at the PIP & c2p Startup Innovation Award Competition. The annual PIP & c2p Startup Innovation Award competition will bring together innovation and strategy leaders from postal and logistics companies who will judge and choose the startups which will win the awards in the three categories: "First & Last Mile", "Processes, Digital & Data", and "eCommerce, Retail & Cross-Border".
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Disrupt & Deliver StageThe finalists of the annual c2p & PIP Startup Innovation Award Competition in the category "First & Last Mile" will pitch and try to convince the panel of judges of their solution. Watch the competition and identify disruptive solutions that will have a real impact on the postal, parcel and logistics industry.
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Disrupt & Deliver StageThe finalists of the annual c2p & PIP Startup Innovation Award Competition in the category "The Autonomous Last Mile" will pitch and try to convince the panel of judges of their solution. Watch the competition and identify disruptive solutions that will have a real impact on the postal, parcel and logistics industry.
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Locker RoomLearn about the future of parcel locker technology as industry leaders debate the pros and cons of every platform. This session examines cost-efficiency, scalability, sustainability, maintenance demands, and real-world operational performance to forecast which technology will ultimately dominate the market. Or will it? -
Disrupt & Deliver StageThe finalists of the annual c2p & PIP Startup Innovation Award Competition in the category "Processes, Digital & Data" will pitch and try to convince the panel of judges of their solution. Watch the competition and identify disruptive solutions that will have a real impact on the postal, parcel and logistics industry.
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Locker RoomTalking about the optimal parcel locker placement during what we concentrate into the world of smart location strategy. Learn how data-driven site selection, advanced analytics, and customer behavior insights are transforming delivery networks, enhancing efficiency, reducing costs, and improving customer satisfaction in the competitive last-mile landscape. -
Disrupt & Deliver StageTak-Tuk - https://www.linkedin.com/company/tak-tuk/about/Shiptimize - https://www.shiptimize.me/
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Locker RoomGain insider knowledge into the buying process and understand how logistics carriers evaluate and select technology vendors. Discover critical success factors, common pitfalls, and actionable strategies to position your solutions effectively, stand out from competitors, and ultimately secure long-term partnerships with your clients.
Navigating the Storm: Parcel, E-commerce, and Logistics Growth Strategies
We are facing a dynamic and often tumultuous landscape of parcel, e-commerce, and logistics. The industry is perpetually "Navigating the Storm," facing rapid growth, evolving consumer demands, and continuous disruptions. What are profitable growth strategies for businesses to not only survive but thrive amidst these challenges?
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Parcel + PostWhat are the critical strategies logistics leaders must embrace to navigate and succeed in today's volatile and unpredictable global landscape?
What does it take to build resilient supply chains, leverage emerging technologies, and foster agile operations that can quickly respond to disruptions, geopolitical shifts, and evolving customer demands?
The panellists will discuss actionable insights on digital transformation in logistics and developing a culture of continuous adaptation to ensure sustained profitability and competitive advantage in the "new normal."
Join us for presentations, followed by a panel discussion. Click the session title for more details. -
Parcel + Post
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Parcel + PostWhat are the critical needs for logistics companies to embrace digital transformation to remain competitive and drive sustainable growth in today's rapidly evolving global landscape?
How can cutting-edge technologies like AI, IoT, blockchain, data analytics, and automation not just enhance efficiency and reduce costs, but also create entirely new business models and elevating customer experiences?
Panellists will highlight real-world applications and practical strategies for integrating innovations and new technologies to adapt to changing market demands, anticipate disruptions, and unlock new revenue streams.
Join us for presentations, followed by a panel discussion. Click the session title for more details.
Beyond the Click: Thriving in the Evolving E-commerce Ecosystem
Our e-commerce sessions delve into the critical strategies and innovations essential for parcel carriers and logistics providers to succeed in today's dynamic e-commerce landscape. They look past the initial online purchase to explore the entire post-click journey, examining how businesses can optimize last-mile delivery, enhance customer experience, leverage data analytics, and adapt to emerging trends.
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Parcel + PostWhy is a superior Customer Experience (CX) no longer a differentiator but an absolute necessity for success in the dynamic parcel delivery industry?
Panellists will explore how evolving customer expectations – driven by the demand for reliability, speed, visibility, and convenience – are reshaping the entire logistics landscape. How can we go beyond simply delivering packages to proactive communication and to creating memorable unboxing experiences?
Join us for presentations, followed by a panel discussion. Click the session title for more details. -
Parcel + PostThriving in E‑Commerce: Smart, Agile & Digital by Design
Eeuwe reflects on how PostNL’s move from ""doing digital"" to truly ""being digital"" - by embedding agile ways of working and a digital-first mindset - was a necessary foundation to unlock the next phase of transformation. And Eeuwe now explores this next phase with us: how staying ahead of the curve in areas like GenAI and cutting-edge algorithmic planning and data solutions enables PostNL to shape - not just follow - e‑commerce trends. With forward-thinking applications already in use, he shows how anticipating receiver needs and empowering customers with intelligent, seamless delivery and smart digital solutions makes PostNL a true enabler of growth and loyalty in an increasingly demanding market.
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AI Parcel LabAI-Enabled Smart parcel hubs
Robotics in Parcel Sorting
The Future of AI in E-Commerce Logistics
Join us for presentations, followed by a panel discussion. Click the session title for more details. -
Locker RoomDesigning your last mile for Scalability & Flexibility Innovations in Delivery Experience Electrifying the Last Mile – Challenges & Opportunities Autonomous Delivery – Hype vs. Reality
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Disrupt & Deliver StageThis session offers startups an invaluable opportunity to gain direct insights into the minds of corporate partners. Leading corporate representatives will demystify their expectations, outlining the key criteria, strategic priorities, and operational readiness they seek when evaluating and engaging with startups.
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Disrupt & Deliver Stage4-5 startups will pitch their solutions and discuss with the expert panel
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Disrupt & Deliver StageNetworking around the Disrupt & Deliver Stage with the expert panel and startups.
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AI Parcel Lab
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AI Parcel LabHow AI can propel hyper-personalised delivery experiences
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Locker RoomOut-of-home (OOH) delivery continues to gain momentum, driven by carriers who are reshaping the last mile. Parcel lockers are central to this shift, meeting rising demand for convenience, efficiency, and sustainability. In this session, we’ll explore how carriers are future-proofing their networks with smart locker solutions that enable open access, multi-carrier use, returns, and customer-to-customer (C2C) exchanges. Joining us is David Saenz of Evri, sharing real-world insights into their OOH strategy and their journey implementing a unique mix of private and shared locker networks to meet evolving consumer expectations and new use cases. -
Disrupt & Deliver StageWhat are the most pressing challenges facing the logistics industry today? Our expert panel will dissect these critical pain points, revealing where the industry "hurts" the most. More importantly, we'll then pivot to actionable insights, discussing specific areas where innovative startups can offer transformative solutions, bridge existing gaps, and drive efficiency, resilience, and growth across the logistics ecosystem. Attendees will gain a clear understanding of market needs and the opportunities for impactful innovation.
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Disrupt & Deliver Stage4-5 startups will pitch their solutions and discuss with the expert panel
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Disrupt & Deliver Stage
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Reaching the Customer: From Checkout to Doorstep (or Locker!)
How to optimize the crucial final steps of the customer journey: efficiently delivering parcels from the moment of purchase to the customer's preferred receiving point, be it their doorstep or a convenient locker? Panellists will delve into strategies for seamless, cost-effective, and customer-centric delivery.
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Parcel + PostThis session focuses on the evolving expectations of today's recipients, exploring how convenience, personalization, and flexibility redefine the parcel delivery experience. Panellists will unpack what these buzzwords truly mean in practice and reveal actionable strategies for carriers and retailers to exceed customer demands and build lasting loyalty.
Join us for presentations, followed by a panel discussion. Click the session title for more details. -
Parcel + PostHow can embracing circularity drive new revenue streams, reduce costs, enhance brand reputation, and build more resilient supply chains in the dynamic parcel sector? Panellists will discuss case studies that reveal opportunities for circularity models that have a strong impact and lead to new revenue streams.
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Parcel + PostOut-of-Home (OOH) and locker networks are transforming parcel delivery. Panellists will discuss the strategic advantages OOH networks can offer, from reducing last-mile costs and environmental impact to enhancing customer convenience and security. Discover how optimizing beyond-the-doorstep solutions can significantly boost efficiency and customer satisfaction in today's parcel operations.
Join us for presentations, followed by a panel discussion. Click the session title for more details.
Beyond Human Limits: Unleashing Logistics Potential
Discover how cutting-edge technologies are revolutionizing logistics, pushing beyond traditional boundaries set by manual processes and human capabilities. How will innovations in automation, artificial intelligence (AI), and advanced robotics not just optimize workflows but create entirely new paradigms for efficiency, speed, and accuracy in the supply chain?
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Parcel + PostExplore how Artificial Intelligence (AI) and Machine Learning (ML) are revolutionizing logistics by enabling predictive capabilities and smarter decision-making. Attendees will delve into real-world applications where AI/ML optimize everything from demand forecasting and inventory management to route planning and last-mile delivery. Discover how to leverage data-driven insights to transform logistics operations and gain a competitive edge in an increasingly dynamic market.
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Parcel + PostIn this short talk, we’ll explore the transformative potential of AI across industries—with a particular lens on the postal and logistics sectors. From generative models to predictive optimization, AI ...
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Parcel + PostWhich are the transformative technologies and groundbreaking concepts poised to redefine the future of logistics? In this session, we'll move beyond current innovations to explore what's next, offering a glimpse into how emerging advancements will reshape supply chains, optimize operations, and create new competitive advantages.
Join us for presentations, followed by a panel discussion. Click the session title for more details.
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Locker RoomHow will the OOH and First & Last Mile markets evolve over the coming years?
Which are the services that will define who offers the best quality and responds best to user needs?
How will OOH infrastructures, business models, and collaboration look like in 2030? -
Disrupt & Deliver StageThis session brings together seasoned and emerging founders to share their raw, unfiltered experiences of building a startup. Hear firsthand accounts of the exhilarating highs alongside the gritty realities of the lows, including unexpected pivots, financial struggles, team challenges, and moments of self-doubt. Through relatable anecdotes and practical takeaways, this panel will offer a vital guide to fostering resilience, managing expectations, and thriving amidst the inevitable ups and downs of the entrepreneurial journey.
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Disrupt & Deliver StageNetworking around the Disrupt & Deliver Stage with the expert panel and startups.
Reimagining Logistics
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Parcel + PostHow are cutting-edge technologies revolutionizing the supply chain, offering unprecedented opportunities for competitive advantage? Our panellists will discuss how forward-thinking logistics providers are leveraging innovations to enhance efficiency, reduce costs, and deliver superior customer experiences.
Join us for presentations, followed by a panel discussion. Click the session title for more details. -
Parcel + PostWhich are the transformative forces redefining the global supply chain, and what are the key trends that will have the biggest impact on the parcel and logistics sector? Join this last session of the conference to understand the key trends shaping tomorrow's resilient, efficient, and customer-centric supply networks.
