23 - 24 September 2026
Excel London

Parcel Post Conference Programme 2025

Loading

Out-of-Home Delivery & Locker Network Expansion

21 Oct 2025
Locker Room

Successful deployment of white label parcel lockers in apartment buildings
Ed Klijsen, Commercial & Operational Manager - CiPiO
Why building management or apartment owners choose for a locker solution to serve their tenants
Why a white label locker is the answer
Why the placement of the locker alone is just the start and not the final solution
Why customer support makes or breaks a successful rollout in a building How AI camera support can help to filter out security incidents for customer support


Smart Parcel Handover: AI Assistants for Security and Efficiency
Erich Pichler, VP Assistance Solutions - KEBA

How can AI assistants make self-service parcel handovers more secure and help prevent fraud? What role do they play in emergencies and in understanding customer behavior? And what opportunities arise across different scenarios – from outdoor lockers to indoor terminals and PUDO solutions?

Chairperson
Michael Anderson, CEO - Place-B Consultancy
Speakers
Erich Pichler, VP Assistance Solutions - KEBA
Ed Klijsen, Commercial & Operational Manager - CiPiO