DAY 2 - WEDNESDAY, 22 OCT DAY 3 - THURSDAY, 23 OCT EXHIBITION STAGES
Day 1 - Tuesday, 21 October
Navigating the Storm: Parcel, E-commerce, and Logistics Growth Strategies
10.00- 13.00 | Tuesday, 21 October
We are facing a dynamic and often tumultuous landscape of parcel, e-commerce, and logistics. The industry is perpetually "Navigating the Storm," facing rapid growth, evolving consumer demands, and continuous disruptions. What are profitable growth strategies for businesses to not only survive but thrive amidst these challenges?
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Parcel + PostWhat are the critical strategies logistics leaders must embrace to navigate and succeed in today's volatile and unpredictable global landscape?
What does it take to build resilient supply chains, leverage emerging technologies, and foster agile operations that can quickly respond to disruptions, geopolitical shifts, and evolving customer demands?
The panellists will discuss actionable insights on digital transformation in logistics and developing a culture of continuous adaptation to ensure sustained profitability and competitive advantage in the "new normal."
Join us for 3 presentations, followed by a panel discussion. Click the session title for more details. -
Parcel + Post
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Parcel + PostWhat are the critical needs for logistics companies to embrace digital transformation to remain competitive and drive sustainable growth in today's rapidly evolving global landscape?
How can cutting-edge technologies like AI, IoT, blockchain, data analytics, and automation not just enhance efficiency and reduce costs, but also create entirely new business models and elevating customer experiences?
Panellists will highlight real-world applications and practical strategies for integrating innovations and new technologies to adapt to changing market demands, anticipate disruptions, and unlock new revenue streams.
Join us for presentations, followed by a panel discussion. Click the session title for more details.
Beyond the Click: Thriving in the Evolving E-commerce Ecosystem
14:00 - 17:00 | Tuesday, 21 October
Our e-commerce sessions delve into the critical strategies and innovations essential for parcel carriers and logistics providers to succeed in today's dynamic e-commerce landscape. They look past the initial online purchase to explore the entire post-click journey, examining how businesses can optimize last-mile delivery, enhance customer experience, leverage data analytics, and adapt to emerging trends.
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Parcel + PostWhy is a superior Customer Experience (CX) no longer a differentiator but an absolute necessity for success in the dynamic parcel delivery industry?
Panellists will explore how evolving customer expectations – driven by the demand for reliability, speed, visibility, and convenience – are reshaping the entire logistics landscape. How can we go beyond simply delivering packages to proactive communication and to creating memorable unboxing experiences?
Join us for presentations, followed by a panel discussion. Click the session title for more details. -
Parcel + PostThriving in E‑Commerce: Smart, Agile & Digital by Design
Eeuwe reflects on how PostNL’s move from ""doing digital"" to truly ""being digital"" - by embedding agile ways of working and a digital-first mindset - was a necessary foundation to unlock the next phase of transformation. And Eeuwe now explores this next phase with us: how staying ahead of the curve in areas like GenAI and cutting-edge algorithmic planning and data solutions enables PostNL to shape - not just follow - e‑commerce trends. With forward-thinking applications already in use, he shows how anticipating receiver needs and empowering customers with intelligent, seamless delivery and smart digital solutions makes PostNL a true enabler of growth and loyalty in an increasingly demanding market. -
Parcel + PostThis session dives into the complexities of selling globally online, focusing on how businesses can delight international customers through seamless delivery and returns, while expertly navigating diverse customs regulations, taxes, and logistical hurdles inherent in cross-border e-commerce. Panellists will also discuss how efficient and customer-friendly return processes can enhance brand perception and encourage repeat business.
Join us for presentations, followed by a panel discussion. Click the session title for more details.
