DAY 1 - TUESDAY, 21 OCT DAY 3 - THURSDAY, 23 OCT EXHIBITION STAGES
Day 2 - Wednesday, 22 October
Reaching the Customer: From Checkout to Doorstep (or Locker!)
10.00 - 13:00 | Wednesday, 22 October
How to optimize the crucial final steps of the customer journey: efficiently delivering parcels from the moment of purchase to the customer's preferred receiving point, be it their doorstep or a convenient locker? Panellists will delve into strategies for seamless, cost-effective, and customer-centric delivery.
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Parcel + PostThis session focuses on the evolving expectations of today's recipients, exploring how convenience, personalization, and flexibility redefine the parcel delivery experience. Panellists will unpack what these buzzwords truly mean in practice and reveal actionable strategies for carriers and retailers to exceed customer demands and build lasting loyalty.
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Parcel + PostHow can embracing circularity drive new revenue streams, reduce costs, enhance brand reputation, and build more resilient supply chains in the dynamic parcel sector? Panellists will discuss case studies that reveal opportunities for circularity models that have a strong impact and lead to new revenue streams.
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Parcel + PostOut-of-Home (OOH) and locker networks are transforming parcel delivery. Panellists will discuss the strategic advantages OOH networks can offer, from reducing last-mile costs and environmental impact to enhancing customer convenience and security. Discover how optimizing beyond-the-doorstep solutions can significantly boost efficiency and customer satisfaction in today's parcel operations.
Beyond Human Limits: Unleashing Logistics Potential
14.00 - 17.00 | Wednesday, 22 October
Discover how cutting-edge technologies are revolutionizing logistics, pushing beyond traditional boundaries set by manual processes and human capabilities. How will innovations in automation, artificial intelligence (AI), and advanced robotics not just optimize workflows but create entirely new paradigms for efficiency, speed, and accuracy in the supply chain?
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Parcel + PostExplore how Artificial Intelligence (AI) and Machine Learning (ML) are revolutionizing logistics by enabling predictive capabilities and smarter decision-making. Attendees will delve into real-world applications where AI/ML optimize everything from demand forecasting and inventory management to route planning and last-mile delivery. Discover how to leverage data-driven insights to transform logistics operations and gain a competitive edge in an increasingly dynamic market.
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Parcel + PostIn this short talk, we’ll explore the transformative potential of AI across industries—with a particular lens on the postal and logistics sectors. From generative models to predictive optimization, AI ...
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Parcel + PostWhich are the transformative technologies and groundbreaking concepts poised to redefine the future of logistics? In this session, we'll move beyond current innovations to explore what's next, offering a glimpse into how emerging advancements will reshape supply chains, optimize operations, and create new competitive advantages.
