The presentation will offer a practical view on tools such as analytics, learning models and AI and their impact on real business challenges, starting off with an industry-wide view before focusing on how Pos Malaysia is using these technologies to create an impact on business operations, customers and employees.

What the audience will learn

• Real-world data and analytics applications improving business efficiency and decision-making at Pos Malaysia.
• Enhancing customer experience through predictive analytics, personalized services, and automation.
• Improving employee experiences through analytics and insights.

Loggi has been applying cutting-edge technology to tackle logistical challenges in Brazil, a continent-sized and emerging country, now dominated by state-owned postal service Correios. Using AI and machine learning, Loggi implemented new solutions to optimize zoning, routing and load balancing, reducing costs by at least 15%. With annual growth of 120-150% from 2020/22, Loggi excels in pricing and demand forecasting. Loggi has capacity to process one million packages daily and has more than 20,000 clients. It is referenced in courier deliveries through cost leadership enabled by tech, leveraging AI to transform the logistics of a vast and diverse country.

What the audience will learn

• Use of AI and machine learning in logistics optimization
• Cost reduction with advanced technology
• Continuous innovation in pricing and demand forecasting
• AI use to create capacity and increase utilization
• Efficiency gains through technological implementations

AI has massive potential to improve daily parcel operations. Representative and massive data is the key for all AI applications as it is indispensable for training, e.g. for deep learning or reinforcement learning. The presentation will focus on how to efficiently provide data for training AI models and apply these models for various practical use cases, such as volume prediction; image analytics, such as jam detection; predictive maintenance; control of sorting systems; large language models (LLMs), etc. Major European and US carriers already benefit from these use cases provided by Körber.

What the audience will learn

• Practical insights into real AI use cases
• AI challenges to succeed and how to overcome them
• What will work and what is further away
• Significant benefits of these use cases

Customers increasingly expect more convenience and flexible delivery options from retailers. Reliable, fast deliveries are essential for a positive customer experience. MediaMarktSaturn is driving forward the fulfillment of customer needs with innovative solutions such as the introduction of instant delivery within 90 minutes, the establishment of PUDO points in stores and the provision of parcel lockers. After all, only those who are leaders in delivery can offer the best omnichannel customer experience and thus differentiate themselves from the competition. The presentation will shed light on MediaMarktSaturn's strategy and success factors as Europe's leading omnichannel platform, as well as the requirements for the postal and parcel market.

What the audience will learn

• Introduction in MediaMarktSaturn's latest service innovations aiming to improving our customers' shopping experience and responding even more closely to their needs
• Insights into the facts and figures for hardware manufacturers and transport companies
• Focus will be on two outstanding projects: instant delivery of online orders with Uber and the introduction of pick-up-and-drop-off-points (PUDO) and lockers
• Added value instant deliveries within 90 minutes with Uber for customers: Speed, Flexibility, Sustainability, Transparency & Security
• Added value using PUDO and lockers for customers: Convenience, Flexibility, Reliability & Scaling

To meet the EU's toughest SLA challenges and to mitigate the risks associated with non-compliance, CTT adopted smart data capture technology to help capture and track fluorescent orange barcodes on some 40,000 letters that are printed per hour. Having assessed several alternative solutions, CTT envisioned a way to capture the UPU S18 codes which are printed using a particular orange fluorescent ink. This innovative solution, provided by Scandit, has enabled CTT's 5,000 delivery staff to scan letters via any smart device, no matter where they are.

What the audience will learn

• How CTT has reduced SLA-related penalties
• Increased visibility into service quality metrics
• Enhanced tracking delivery system
• 0% false positives and >99.99% scan rate
• Why CTT partnered with Scandit to drive this innovation solution

Innovative delivery solutions are developed and celebrated every year – including at this expo. But what happens once these award-winning innovations reach the public? This presentation will share how Parcel Pending by Quadient’s Drop Box Lockers, winner of PPTI’s 2023 Innovation of the Year award, have changed the shape of out-of-home delivery in Europe over the past year. From helping leading carriers process more returns and outbound parcels to managing the rapid growth of C2C deliveries, we'll reveal key insights into how carrier-agnostic smart locker networks are changing the way we manage deliveries and returns.

What the audience will learn

• An overview of who Parcel Pending by Quadient is and our Open Locker Network strategy
• After our success in the Innovation Award category last year, how our award-winning products are being deployed across the world
• The benefits our unique features have had across our four major stakeholder groups
• How our portfolio of parcel lockers is impacting growth in the marketplace
• The future developments – what’s coming next from Parcel Pending by Quadient

This presentation will explore the state of today's parcel locker market, highlighting the critical challenges and inefficiencies the industry faces. Learn how the non-profit organization SLS is driving change by creating a global infrastructure that promotes sustainable and effective smart locker usage. The session will showcase key partnerships and the vital role of governments in shaping the future of smart logistics. This discussion will provide insights into the collaborative efforts needed to build a more connected and efficient world of parcel delivery.

What the audience will learn

• State of the today's parcel locker market
• How non-profit organization SLS helps
• Key partner: UPU
• Municipal government activities

Introducing the most advanced autonomous solar-powered locker on the market. There is no need for battery swaps throughout its lifetime, with all optional systems available. It guarantees over 10 years of energy autonomy.

What the audience will learn

• Advanced solar energy production, management and storage systems
• Explore the most advanced peripherals of the SunCharge Locker
• Discover the next-level user experience of the SunCharge Locker
• Learn about the robust system of the SunCharge Locker
• Full agnostic software for locker network management + API

Scaling parcel locker networks quickly is essential to meet the growing demands of last-mile delivery. This presentation explores the key challenges of fast scaling, such as urban congestion, site availability and user convenience. Discover how Direct4.me’s innovative MultiSpace PIN locker, a fully autonomous, solar-powered solution with a compact footprint, addresses these challenges. Learn about the importance of flexibility and ease of installation in achieving high-density locker networks, ensuring lockers are always within 'slippers distance' for ultimate user convenience. Join us to explore how combining traditional and autonomous solutions sets new milestones in parcel delivery efficiency and sustainability.

What the audience will learn

• Unattended delivery boosts efficiency and convenience
• Challenges in rapidly scaling high-density parcel locker networks
• Key locker requirements to scale the network really quickly
• Achieving 'slippers distance' convenience for all users
• Convergence of unattended OOH and home delivery

The presentation will talk about the opportunities for carriers and national postal operators and also real-estate owners when starting to work with parcel machines, and also what operational problems they will run into. It will also provide ideas and views on what should happen to speed up and optimize the use of parcel machines by national postal operators, consumers and the real-estate owners, touching on topics like legislation, legacies, business model, alternative business models and the security of parcel machines.

What the audience will learn

• Explore the evolving landscape of parcel machine networks in the Netherlands and future trends shaping the market
• Discover the opportunities The Netherlands offers for all stakeholders in parcel machine delivery solutions
• Uncover key requirements to accelerate parcel machine implementation in the Netherlands and globally
• Learn effective strategies to secure parcel machines and prevent criminal activities, theft, and fraud

There are two approaches to implementing autonomous lockers: Linux based and microcontroller based. The presentation will describe in detail the pros and cons of each approach.

What the audience will learn

• There are two main approaches to implementing autonomous lockers
• Linux based is much easier but expensive in unit economics
• Microcontroller based is much harder but better in unit economics
• Every peripheral matters in terms of battery life

This presentation will explore how freight and logistics companies can drive operational efficiency by leveraging the data they already possess. In the face of economic challenges, softer freight volumes and high investment costs, companies can no longer afford to wait for perfect digital solutions and data integration before taking action. Through practical examples and real-world case studies across APAC and Europe, we’ll demonstrate how to unlock significant efficiencies, optimize resources and processes and enhance decision-making by making the most of existing data. Attendees will leave with actionable strategies to boost performance and stay competitive in a tough economy.

What the audience will learn

• How to maximize existing data for immediate operational efficiency gains
• How to optimize logistics resources without large new investments
• Adapt to economic challenges with data-driven strategies
• Leverage practical real-world examples for actionable insights
• Understand how to

The CiPiO residential white label parcel locker concept provides a flexible, secure solution for parcel deliveries in residential areas. It benefits residents through convenience, carriers by reducing delivery costs, and property developers by enhancing the value of their properties. This system improves efficiency, reduces missed deliveries and contributes to environmental sustainability by cutting down on multiple delivery attempts.

What the audience will learn

• The challenges of residential parcel delivery
• How CiPiO solved the white label challenge and created access for all agents without any integration
• The benefits for all stakeholders: residents, building managers and delivery services

What the audience will learn

What the audience will learn