Event Agenda


Hall 12 Stage Special panel: Empowering women leaders to shape the future of post: innovation, inclusion and trust
11:00 - 12:00

In an era of rapid technological advances, female leadership in the postal sector is essential to driving innovation and fostering inclusive, collaborative growth. This panel will spotlight prominent women leaders from global postal organizations, discussing how they are advancing gender equality and ensuring their organizations stay ahead in a digital-first world. The session will also align with key themes from the UPU World Leaders Forum, such as customer trust, AI and cybersecurity, offering insights into how women are steering the future of post through visionary leadership.

Ivana Vrviscar
Member of the executive management
Posta Slovenije
Slovenia
Mariella Buisson
CEO
Seychelles Postal Services
Seychelles
Siobhan MacDermott
Head of global advisory business
8 Degrees East
Switzerland
Moderator:
Simona Bratusa, advisor, international mail, Posta Slovenije, Slovenia

Hall 10 Stage Reception in celebration of the UPU's 150th anniversary
12:30 - 13:30

Be part of a milestone celebration as the Universal Postal Union (UPU) marks 150 years of facilitating global communication, postal development, and cross-border commerce. Join us for a special reception, sponsored by UPU Consultative Committee member Beyon Connect, to honour this legacy and explore the future of postal technology and logistics. Connect with industry leaders, share insights, and raise a toast to a century and a half of postal innovation and partnership.

Hall 10 Stage Welcome remarks
13:30 - 13:45

Marjan Osvald
Deputy director general
UPU International Bureau
Switzerland
Tony Robinson
Chairman and founder
UKi Media & Events
UK

13:45

Keynote session on artificial intelligence

Edgar Barroso
Professor of innovation and public entrepreneurship at Tecnológico de Monterrey and CEO
Horizons Architecture
Switzerland
Next-generation technologies such as artificial intelligence (AI) have become a source of both inspiration and anxiety for businesses and entire industries. Our keynote speaker will delve into some of today’s most pressing questions on the topic of AI. This session will provide insight into whether the postal and logistics sector is embracing AI effectively com¬pared to other industries globally, consider whether we are overestimating the impact of intelligent solutions on our business, and examine ways in which AI might help us to define a roadmap to success for the sector.

14:15 - 15:15

Coffee break at the UPU stand

Hall 10 Stage Round table on intelligent solutions for the postal sector
15:15 - 16:30

Inspired by the keynote session on AI, leaders from posts and technological partners will dive deeper into how the sector can apply intelligent solutions to better anticipate and meet customer needs. They will examine ways in which posts and wider postal sector players can use AI to optimize their collaboration.

15:15 - 16:00

Round table panel

Dr Vinaya Prakash Singh
Secretary-general
Asian-Pacific Postal Union
Thailand
Christian Oestergaard
Lead visionary/senior group strategist of IT production - IoT/AI
PostNord
Sweden
Farah Akoum
Senior director, product management and digital shopping experience
Nordstrom
USA
Dr Valeria Sadovykh
Technology strategist
Microsoft
Germany
Moderator:
Edgar Barroso, professor of innovation and public entrepreneurship at Tecnológico de Monterrey and CEO, Horizons Architecture, Switzerland

16:00

Q&A with panellists

09:30 - 10:30

Coffee break at the UPU stand - Presenting UPU's Delivered Duty Paid (DDP) Project

 

The UPU’s Postal Technology Centre, along with Zonos and Hurricane Commerce, will showcase the UPU’s brand-new Delivered Duty Paid (DDP) project. Both companies have been contracted by the UPU to complement its portfolio of IT solutions for cross-border operations, specifically by providing additional tools for regulatory compliance, accelerating cross-border mailing processes, and enhancing the overall experience for consumers worldwide. A ten-minute interactive discussion will be followed by networking over coffee.

10:30

Keynote session on cybersecurity

Nadja El Fertasi
Founder, Thrive with EQ
leadership coach on trust and security in digital transformation
Belgium
As technologies become more sophisticated, so do those who seek to abuse them. Customer trust is a key component in the survival of any business and, in our rapidly changing world, cybersecurity is a cornerstone in maintaining that trust. The keynote will explore the global landscape of cyber threats in the postal sector, emphasizing the role of emotional intelligence in crisis management. By examining case studies, the presentation will highlight how empathy, transparency, and quick decision-making are crucial for maintaining customer trust and handling cybersecurity incidents effectively in a connected world.

11:00 - 11:30

Coffee break at the UPU stand – Stay secure with .POST

 

The UPU will showcase how .POST – the UPU sponsored Internet Top Level Domain for the postal, supply chain and logistics sectors – offers innovative businesses a unique and comprehensive portfolio of secure products and services. The presentation will include a demonstration of the .POST Shared Services Platform (https://trust.post/) which provides stakeholders with a trusted digital space, safeguarding sensitive data, thereby ensuring secure and trustworthy transactions and communication across the global postal network. Visitors can look forward to learning about upcoming Cybersecurity-focused initiatives that will improve the cyber resilience of postal operators and wider postal sector players.

Hall 10 Stage Round table on modern cybersecurity considerations for the postal sector
11:30 - 12:45

Following on from the preceding keynote session, leaders from posts and technology partners will have the opportunity to discuss the sector’s current situation and investigate ways and means to safeguard customers by cooperating on agile cybersecurity solutions.

11:30 - 12:15

Round table panel

Dr Michel Dubois
Scientific and technology director, cybersecurity department
La Poste Groupe
France
Dr Kiru Pillay
Chief director, cybersecurity operations and cybersecurity hub
Department of Communications and Digital Technologies (DCDT), South Africa
South Africa
Dr Sushan Banerjee
Global information security officer
Beyon Connect
Bahrain
Moderator:
Nadja El Fertasi, founder, Thrive with EQ, leadership coach on trust and security in digital transformation, Belgium

12:15

Q&A with panellists

12:45 - 14:30

Lunch break

Hall 10 Stage Partnership showcase
14:30 - 15:15

Posts and their partners will share their success stories and best practices for implementing intelligent solutions to the benefit of their customers and bottom line. An Post (Ireland) and Hurricane Commerce will highlight their partnership, which strives to ensure the efficiency of cross-border e-commerce deliveries by leveraging Hurricane’s data solutions for duty and tax calculations. This collaboration will result in smoother customs processes and compliance, improving the overall experience for An Post’s customers. Ukrposhta and AfterShip will share how they developed a special API, enabling Ukrainian merchants to sell and fulfill cross-border orders on platforms like Etsy and eBay, helping to track nearly 200,000 packages monthly and supporting Ukrainian merchants while preserving Ukrposhta’s shipping volumes.

14:30 - 15:15

Cyril McGrane
Director of pricing, international and QOS
An Post
Ireland
David Spottiswood
Co-founder
Hurricane Commerce
UK
Julia Pavlenko
Director of international operations department
Ukrposhta
Ukraine
Eric Pong
Partnerships director
AfterShip
China
Moderator:
Farah Akoum, senior director, product management and digital shopping experience, Nordstrom, USA

15:15 - 15:45

Coffee break at the UPU stand – Posti & Escher Group

 

Posti (Finland) and Escher Group will demonstrate how they used AI-powered Optical Character Recognition (OCR) technology to transform mail processing. This innovative solution streamlined sorting, reduced manual intervention, and boosted efficiency, enabling Posti to adapt to declining letter mail volumes while enhancing profitability and customer trust. A five-minute interactive showcase will be followed by networking over coffee.

Hall 10 Stage Partnership showcase continued
15:45 - 16:30

Posts and their partners will share their success stories and best practices for implementing intelligent solutions to the benefit of their customers and bottom line. GN TEQ and Saudi Post (SPL) share how they collaborated to enhance SPL's logistics operations by digitizing processes to improve efficiency and drive revenue growth in cross-border e-commerce. The project included automating customer onboarding, customs clearance, billing and tracking, which has significantly increased shipment volumes and delivery success rates in Saudi Arabia. SF Express and partner China Post will discuss how they are implementing an intelligent cloud security inspection platform to protect postal workers and customers, improve customer satisfaction and strengthen collaboration with global post and logistics partners.

15:45 - 16:30

Walid AlSulami
General manager of products
SPL Group
Saudi Arabia
Francois Lazzari
CEO and co-founder
GN Teq Ltd
UK
Jialei Fang
Operation specialist
SF Express
Netherlands
Moderator:
Valeria Sadovykh, technology strategist, Microsoft, Germany

16:30 - 17:00

Coffee break at the UPU stand

Hall 12 Stage Opening session
09:30 - 10:50

The future of e-commerce logistics: trends and predictions Building resilient supply chains: lessons from crisis management The rise of omnichannel commerce: integrating online and offline logistics E-commerce logistics in the age of sustainability

Moderator

Alan Barrie
Chair, YEEP! Lockers
chair, Stamp Free
UK

09:30

Just-In-Time 2.0: How Shein and Temu have reinvented Just-In-Time

Eric Pong
Partnerships director
AfterShip
China
It’s no secret that Shein and Temu are the two fastest growing retailers in the world. But just why are they so successful? Behind the ingenious sales and marketing strategies, companies like Shein and Temu have designed, executed, and scaled up a supply chain and logistics model that is both brilliant and complex. But what did they do exactly? And is it possible for other companies to learn and apply some of these concepts into their own business?

What the audience will learn

  • What makes Shein and Temu so successful
  • Overview of Shein and Temu's supply chain and logistics strategies
  • Whether other retailers can apply those concepts to their own supply chains and logistics

09:50

The future of e-commerce logistics

Tim Mueller
Manager business development worldwide
FedEx
Netherlands
Christopher Hodge
Manager marketing solutions design e-commerce
FedEX
Belgium
In an era where e-commerce is reshaping our world, this opening session invites you to explore the future of logistics through a lens of resilience and innovation. It will uncover vital trends and predictions that promise to revolutionize our industry. Together, we will reflect on the lessons learned from recent crises that have tested our supply chains, highlighting the strength found in adaptability. As we embrace the rise of omnichannel commerce, discover how to create a unified customer experience while committing to sustainable practices that honor our planet. Join the FedEx for an inspiring journey into the future of e-commerce logistics.

What the audience will learn

  • Discover emerging trends driving the future of e-commerce logistics
  • Learn strategies for building resilient, crisis-proof supply chains
  • Understand how sustainability and omnichannel logistics shape customer experiences

10:10 - 10:50

In Conversation

Jad Freiha
Head of analytics and insights
Sweaty Betty
UK
Isaac Arevalo
Director, fulfillment and last mile, EMEA
AG1
Ireland
Moderator:
Alan Barrie, chair, YEEP! Lockers, chair, Stamp Free, UK

10:50 - 11:30

Break

Hall 12 Stage Session 1: Global supply chain management
11:30 - 12:45

Topics will include cross-border logistics, international trade regulations, customs compliance, risk management and geopolitical factors affecting supply chain resilience. Presentations and panel discussions offer insights into navigating global logistics networks and optimizing international operations.

Moderator

Gavin Macrae
Co-founder and president
Delta Prospect
UK

11:30

Trade, taxes and de minimis

Kate Muth
Executive director
International Mailers Advisory Group (IMAG)
USA
Countries are lowering their VAT thresholds on imported goods or instituting goods and services taxes for low-value e-commerce goods coming in from other countries. Many countries are also tightening security requirements, which means shippers and logistics providers need to provide a precise description of goods, HS codes and other advance data. Any shortcomings in data could mean a delay in getting e-commerce goods through customs and into customers’ hands. The session will look at some of these changes around the world and how they affect cross-border shippers, including efforts in the United States to increase data requirements on imports and lower the de minimis threshold.

What the audience will learn

  • Cross-border ecommerce is the fastest-growing segment of global ecommerce. This huge surge in ecommerce goods coming across borders has strained customs authorities and raised concerns about security threats.
  • In addition, governments see an economic opportunity to raise tax revenues and protect domestic retailers by reducing the low-value threshold on duties and taxes on imported ecommerce goods.
  • Security and economic concerns are prompting changes around taxes and de minimis levels around the world, with many countries lowering or eliminating the low-value goods threshold for duties and taxes. The United States has remained an outlier with a high
  • Ecommerce shippers and their service providers need to stay abreast of these changes or face major disruptions to their cross-border operations.

11:50 - 12:30

Panel Discussion

Patrick Frith
Senior director - global trade
Avalara
USA
Sven Schwope
Managing director
PostPlus Deutschland GmbH
Germany
Simon de Raadt
President
EcommOps
China
Dipankar Debroy
Product manager, cross-border transportation, e-commerce Europe
FedEx
Netherlands
Moderator:
Gavin Macrae, co-founder and president, Delta Prospect, UK

12:30

From data to delivery: Optimizing logistics with AI based self-learning systems

Banu Ortaç
Business development director and founder
Onuss
Türkiye
This presentation explores the application of reinforcement and deep learning in solving complex logistics problems like Last-Mile Delivery (LMD) and Full Truck Load (FTL) Vehicle Routing Problems (VRP). By integrating advanced AI techniques, companies can optimize delivery routes, minimize costs, and maximize truck utilization while adapting to real-time changes in demand and traffic. We will dive into case studies, explore deep learning's role in demand forecasting, and showcase how reinforcement learning dynamically updates routing decisions. Attendees will gain insights into how these technologies are transforming logistics and driving innovation in supply chain optimization.

What the audience will learn

  • AI Integration in Logistics: How reinforcement and deep learning optimize complex routing and delivery challenges in real-time.
  • Dynamic Decision-Making: Utilizing self-learning systems to adapt to fluctuating demand, traffic, and operational constraints.
  • Cost Reduction Strategies: Implementing AI to minimize logistics costs while maximizing resource utilization and delivery efficiency.
  • Case Study Insights: Real-world examples showcasing the impact of AI in Last-Mile and Full Truck Load routing.
  • Scalable Optimization Solutions: Leveraging modular AI platforms for diverse sectors like FMCG, Coldchain, and Courier services.

12:45 - 14:00

Lunch

Hall 12 Stage Session 2: Sustainability and green logistics
14:00 - 15:00

Topics may include sustainable packaging, carbon footprint reduction, renewable energy solutions, circular economy initiatives and supply chain transparency. Presentations and panel discussions will examine strategies for integrating sustainability into logistics operations and meeting consumer demand for environmentally responsible products and services.

Moderator

Gavin Macrae
Co-founder and president
Delta Prospect
UK

14:00

La Poste's journey toward net zero

Margaux Meidinger
Head of European CSR affairs
Le Groupe La Poste
France
La Poste has put sustainability at the heart of its strategy with an ambitious carbon reduction target to be net zero by 2040. This will largely rely on its transport decarbonization roadmap that itself relies on the use of a combination of different alternative fuels for line-haul and the development of innovative solutions like cargo bikes for last-mile delivery. La Poste considers that it also has a role to play in raising the awareness of consumers by making the use of reusable packaging available to everyone and better informing them about the environmental impact of their delivery choices.

What the audience will learn

  • SBTi-validated carbon reduction trajectory
  • Transport decarbonization roadmap
  • Innovative low-carbon delivery solutions
  • Reusable packaging
  • Consumer information on environmental impact of deliveries

14:20 - 15:00

Panel Discussion

Thomas Fugl
CCO
Re-Zip Aps
Denmark
Peter Tinning
Senior director, last mile and innovation
DHL
UK
Jarod Ho
Head of sustainability
POS Malaysia
Malaysia
Moderator:
Gavin Macrae, co-founder and president, Delta Prospect, UK

15:00 - 15:15

Break

Hall 12 Stage Session 3: Operational excellence and efficiency
15:15 - 17:00

Topics will include inventory management, order fulfillment, warehouse optimization, transportation logistics and process automation. Topics will include inventory management, order fulfilment, warehouse optimization, transportation logistics, and process automation. Presentations and panel discussions explore techniques for streamlining operations, reducing costs, and improving productivity and throughput.

Moderator

Thomas Roggendorf
Founder and CEO
Roggendorf Management Group (RMG) NV
Curacao

15:15

Supply chain AI and image recognition for high-volume logistics

René Schrama
Managing director, Europe
Peak Technologies
UK
Peak Technologies is introducing Peak Analytics, a robust image recognition platform designed to enhance supply chain visibility, particularly in high-volume logistics. It provides businesses with real-time data on packages and pallets as they move through distribution systems, improving operational efficiency. The no-code system captures information on package or pallet quality and condition, typically using existing scan tunnels. This data helps identify issues, reduce returns and improve overall supply chain throughput. One of its standout features is the use of AI to create detailed, actionable dashboards that can monitor up to 50 million scan events per day, ensuring better performance throughout the supply chain.

What the audience will learn

  • How Peak Analytics can provide intelligence on the end-to-end package journey
  • The business use cases the solution can be deployed for
  • How your operations are functioning by tunnel, facility or across the entire enterprise

15:30 - 16:10

In conversation

Ross Green
Carrier manager
Bulk
UK
Sebastian Green
Chief technology officer
Club L London
UK
Moderator:
Eric Pong, partnerships director, AfterShip, China

16:10

A blueprint for warehouse automation success: start with strategy, not technology

Michael Geisinger
Solution architect, senior manager, solution automation
Fortna
Germany
How to align processes, technologies and business requirements? Today, a wide variety of automation solutions are available, and you can feel overwhelmed due to the vast options on the market. Additionally, a lack of integration between your systems can lead to inefficiency and increased costs. Take a smarter approach to make the right automation choice. With a customized, well-defined operations automation strategy, you can advance your warehouse operations and maximize your investments. This presentation will include two case studies, demonstrating how you can implement a best-fit solution when applying an automation strategy based on data analysis and operational planning.

What the audience will learn

  • Strategies for successfully approaching automation projects
  • How to make the right decisions when automating your processes
  • Choosing best-fit technologies in a constantly evolving technology market
  • Optimizing your warehouse to increase efficiency and productivity

16:25

Integrated solutions of intelligent logistics equipment for the Modular Sortation Center

Markus Blaschka
Sales director DACH
Wayzim Technology
Germany
Efficiency, flexibility and scaleability play a central role in hub processes. In addition to high throughputs, a wide range of articles, availability of over 99% with low investment (capex) and operating costs (opex), it is a particular challenge for modern sorting systems to fulfill these requirements using a modular approach with robust, proven and scalable subsystems. In his presentation, Markus Blaschka, sales director DACH at Wayzim, will examine various robust and proven components such as matrix solutions, 2D bulk singulators and narrow belt and crossbelt sorters in detail and discuss their advantages, even for complex requirements. Blaschka will also provide answers to how these subsystems can be combined into a scalable and flexible material handling system through sensible and structured selection.

What the audience will learn

  • Intelligent and fully automated sorting equipment
  • 2D and 3D bulk flow handling
  • Pre-sorting matrix system based on the pivot-wheel sorter approach
  • Final sorting system based on different requirements
  • Integrated sorting

16:40

Redefining logistics: automation’s role in meeting modern shipping demands

Erik Nieves
Founder and CEO
Plus One Robotics
USA
Logistics is at a turning point. Labor shortages, surging e-commerce and consumer demand for faster, greener shipping drive the need for automation. Advanced robotics revolutionize parcel handling. Plus One Robotics' InductOne exemplifies this shift – its dual-arm system achieves pick rates of up to 3,300 per hour, 10% faster than competitors. This new generation of solutions enables fulfillment centers to scale efficiently, reduce labor dependence and meet modern logistics demands without compromising speed or quality. This session will explore real-world examples of how automation is reshaping logistics and meeting the challenges of today's fast-paced world without being too complex.

What the audience will learn

  • Simplifying automation deployment for immediate logistics problem solving
  • Integrating human oversight with automation leads to optimal performance
  • Advanced robotics' impact on parcel handling speed and efficiency
  • Scaling fulfillment centers efficiently without relying on manual labor

Hall 12 Stage Session 1: Technology and innovation showcase
10:00 - 11:00

Topics will include warehouse automation, AI and machine learning, IoT, blockchain and data analytics. Presentations and panel discussions will highlight how technology is transforming logistics operations and driving efficiency and competitiveness in the industry.

Moderator and session curator

Ian Streule
Partner
Analysys Mason
UK

10:00

Analytics and learning models in the real world

Sumesh Rahavendra
Chief digital and strategy leader
Pos Malaysia
Malaysia
The presentation will offer a practical view on tools such as analytics, learning models and AI and their impact on real business challenges, starting off with an industry-wide view before focusing on how Pos Malaysia is using these technologies to create an impact on business operations, customers and employees.

What the audience will learn

  • Real-world data and analytics applications improving business efficiency and decision-making at Pos Malaysia.
  • Enhancing customer experience through predictive analytics, personalized services, and automation.
  • Improving employee experiences through analytics and insights.

10:20

Innovation in Brazilian logistics with tech and AI

Thibaud Lecuyer
CEO
Loggi
Brazil
Loggi has been applying cutting-edge technology to tackle logistical challenges in Brazil, a continent-sized and emerging country, now dominated by state-owned postal service Correios. Using AI and machine learning, Loggi implemented new solutions to optimize zoning, routing and load balancing, reducing costs by at least 15%. With annual growth of 120-150% from 2020/22, Loggi excels in pricing and demand forecasting. Loggi has capacity to process one million packages daily and has more than 20,000 clients. It is referenced in courier deliveries through cost leadership enabled by tech, leveraging AI to transform the logistics of a vast and diverse country.

What the audience will learn

  • Use of AI and machine learning in logistics optimization
  • Cost reduction with advanced technology
  • Continuous innovation in pricing and demand forecasting
  • AI use to create capacity and increase utilization
  • Efficiency gains through technological implementations

10:35

Unleashing the power of AI in parcel operation

Dr Thomas Bayer
Head of digital parcel
Köber Supply Chain Logistics GmbH
Germany
AI has massive potential to improve daily parcel operations. Representative and massive data is the key for all AI applications as it is indispensable for training, e.g. for deep learning or reinforcement learning. The presentation will focus on how to efficiently provide data for training AI models and apply these models for various practical use cases, such as volume prediction; image analytics, such as jam detection; predictive maintenance; control of sorting systems; large language models (LLMs), etc. Major European and US carriers already benefit from these use cases provided by Körber.

What the audience will learn

  • Practical insights into real AI use cases
  • AI challenges to succeed and how to overcome them
  • What will work and what is further away
  • Significant benefits of these use cases

10:50 - 11:30

Break

Hall 12 Stage Session 2: Customer experience and last-mile delivery
11:30 - 12:45

Topics will include same-day delivery, click-and-collect options, delivery tracking, customer communication and reverse logistics. Presentations, workshops and panel discussions examine best practices for meeting evolving customer expectations and delivering seamless, convenient and personalized shopping experiences.

Moderator

Alan Barrie
Chair, YEEP! Lockers
chair, Stamp Free
UK

11:30

On the way to becoming an experience champion in logistics

Michael Jaschek
Manager logistics sourcing
MediaMarktSaturn Retail Group
Germany
Customers increasingly expect more convenience and flexible delivery options from retailers. Reliable, fast deliveries are essential for a positive customer experience. MediaMarktSaturn is driving forward the fulfillment of customer needs with innovative solutions such as the introduction of instant delivery within 90 minutes, the establishment of PUDO points in stores and the provision of parcel lockers. After all, only those who are leaders in delivery can offer the best omnichannel customer experience and thus differentiate themselves from the competition. The presentation will shed light on MediaMarktSaturn's strategy and success factors as Europe's leading omnichannel platform, as well as the requirements for the postal and parcel market.

What the audience will learn

  • Introduction in MediaMarktSaturn's latest service innovations aiming to improving our customers' shopping experience and responding even more closely to their needs
  • Insights into the facts and figures for hardware manufacturers and transport companies
  • Focus will be on two outstanding projects: instant delivery of online orders with Uber and the introduction of pick-up-and-drop-off-points (PUDO) and lockers
  • Added value instant deliveries within 90 minutes with Uber for customers: Speed, Flexibility, Sustainability, Transparency & Security
  • Added value using PUDO and lockers for customers: Convenience, Flexibility, Reliability & Scaling

11:45

The secret to scaling OOH locker networks that actually work

Daniel Starkey
Head of business development
Bloq.it
Portugal

12:00 - 12:45

Panel Discussion

Charles Brewer
Group CEO
Pos Malaysia
Malaysia
Charlotte Bax
Founder and CEO
Captur
UK
Bianca Knerr
Business development advisor EMEA
Reverse Logistics Association
USA
Moderator:
Alan Barrie, chair, YEEP! Lockers, chair, Stamp Free, UK

Hall 10 Stage Lockers, part 1
09:40 - 12:00

Moderator

Peter Bonefeld Rønde
CEO
PBR Consult
Denmark

09:40

Ultimate guide to building a successful parcel locker network

Jacek Powalka
Head of business development
JE Modern-Expo
Ukraine
This presentation offers a comprehensive roadmap for developing a complex parcel locker network, drawing insights from the most competitive European market (Poland). We begin with the challenge of location finding, making possible faster and scalable OOH networks. Next, we delve into network management and operations, highlighting best practices for maintaining efficiency. We also cover effective strategies for customer acquisition. Inclusion and sustainability are emphasized, showcasing solutions customers and the environment will benefit from. Our data-driven guide will equip stakeholders with practical insights to build a robust, customer-centric parcel locker network based on use cases from Australia, UK and CEE.

What the audience will learn

  • Customer acquisition
  • Network management and operations
  • Locations intelligence
  • Inclusion and sustainability
  • Importance of partnerships

10:00

Columat smart lockers

Julia Corral
Marketing specialist
Columat
Spain
Columat's solution is a smart collection point using a locker system and logistics management software that allows you to manage the delivery, collection and return of any refrigerated and parcel purchases. With Columat's in-house developed software, it adapts the functionalities of the locker to the needs of each client, in addition to integrating with the client's management platform to book compartments and provide complete traceability of the locker. Each locker can be refrigerated to preserve purchases that require this.

What the audience will learn

  • News about software
  • Benefits of smart lockers
  • Sustainability and pollution
  • News about the Columat platform

10:20

KEBA loxmate – the new generation locker system

Robert Zehetner
Vice president logistics automation
Keba Handover Automation GmbH
Austria
The Loxmate parcel locker system is today's choice for tomorrow's world. It features streamlined technology, including solar or power grid-supplied variants, child safety features, integrated light and gripping heights designed according to the European Accessibility Act. The high level of adaptability in hardware and software, and the simple setup for location providers thanks to the flexible base element, among other things, make Loxmate attractive for many years to come.

What the audience will learn

  • The modular system for the future of your locker network
  • A new hardware platform
  • A new software platform

10:40

From 12 years to 15 minutes: mastering the art of building a successful parcel locker network

Francesco Cavagna
Co-CEO
OMNIC
Italy
Dive into the key strategies for building successful parcel locker networks. Learn how Omnic’s cutting-edge technology, sixth-generation software and comprehensive solutions are driving logistics efficiency to new heights and for long-term growth.

What the audience will learn

  • The challenges of launching large networks
  • Why deep expertise in large-scale operations is non negotiable
  • Mastery in managing large agnostic network: key insights and lessons
  • Defining the future: 6th level software for cutting-edge parcel locker
  • Quality or quantity? And can you really have it all?

11:00

Grid versus off-grid parcel lockers

Juan Lozano
CEO
kernTerminal
Spain
The debate between grid-connected and off-grid parcel lockers revolves around their energy sources and operational independence. Grid-connected lockers rely on the local electricity grid, offering consistent power and lower maintenance but are vulnerable to outages. Off-grid lockers, powered by renewable energy like solar, operate independently, making them ideal for remote or underserved areas. They reduce dependence on the grid and enhance sustainability but may have higher upfront costs and require more frequent maintenance to ensure reliable power. The choice between the two depends on factors like location, cost, environmental impact and energy reliability needs.

What the audience will learn

  • Locker technologies
  • Locker locations intelligence
  • Sustainability
  • Multicourier access
  • Locker network costs

11:20

It's time to take your OOH network to the NEXT level

Miha Jagodic
Founder and CEO
Bloq.it
Portugal
It’s time to take your OOH network to the NEXT level. Want to know how? Bloq.it is proud to introduce the NEXT generation of autonomous lockers. Bloq.it has combined the advanced features of traditional electric lockers with the versatility of a battery-powered system. NEXT answers the industry’s most pressing challenges, such as site preparation constraints, deployment efficiency and feature compromises when off-grid. This presentation will unveil NEXT’s potential to revolutionize delivery logistics for OOH networks worldwide.

11:40

Open or closed – that is the question

Noel Shapton
CEO/co-founder
YEEP! Lockers/Delivering London Ltd
UK
The presentation will offer an analysis of the pros and cons of developing OOH locker networks from scratch. What options do carriers have and how do they make the right decisions? What is in the end customer's best interests? What are the views of local and national governments?

What the audience will learn

  • Customers' motives are not always what we think
  • When it is best to collaborate not compete
  • Cities will intervene more often
  • Best to jump rather than be pushed

Hall 11 Stage New technology trends and compliance
09:40 - 12:00

Moderator

Thomas Roggendorf
Founder and CEO
Roggendorf Management Group (RMG) NV
Curacao

09:40

How Omniva has coped with changes in the postal landscape

Prof Sven Kukemelk
VP of international business
Omniva
Estonia
Omniva has been one of the trendsetters in the postal world by being the first postal operator in the world to implement automated parcel lockers and other developments. The way it has transformed its services not only in its home market of Estonia but also more widely in the whole Baltic region has been impressive. Its growth from a small designated postal operator to a successful global e-commerce player demonstrates what can be achieved if there is willingness and correct prioritization.

What the audience will learn

  • How a postal business can be transformed
  • What technological changes can be made in post
  • How to choose target markets for growth

10:00

The unlimited opportunities computer vision provides in logistical processes

Lars Pruijn
Innovation director
Prime Vision
Netherlands
Computer vision solutions aren’t new; they have existed for several decades. However, in the last few years technology has evolved rapidly. This has led to the current situation where computer vision creates an enormous amount of opportunities. Most companies working in logistics haven’t yet seized these opportunities. Now is the time to act.

What the audience will learn

  • Insights into the opportunities modern computer vision technology provides in logistical processes
  • About the development of computer vision in logistics over the past decades and toward the future
  • Why this is the right time to focus on using computer vision in the search for optimization of logistical processes

10:20

Leveraging social media for parcel shipping/returns: pilot with Qazpost

Hugh Craigie Halkett
CEO and founder
Stamp Free
UK
Stamp Free and Qazpost have launched an innovative pilot project for fast parcel delivery at Qazpost offices; a first for Central Asia. Running in branches across the country, the pilot uses Stamp Free’s AppFree technology to enable a fast-track process for sending a parcel through WhatsApp, significantly speeding up the process at the post office and needing no website or mobile app.

What the audience will learn

  • How utilising existing technologies speeds up innovation & reduces your costs
  • How WhatsApp can be used for parcel shipping
  • Returning items via WhatsApp
  • Initial findings from ongoing Qazpost pilot

10:40

Leveraging AI and big data analytics for smart logistics

David Torosyan
Account executive
Transmetrics
Bulgaria
Explore how AI and big data analytics redefine line-haul planning in logistics, enhancing accuracy and efficiency. This presentation will demonstrate the integration of predictive analytics and network simulations to revolutionize traditional logistics operations. This will include how these technologies optimize route planning and load management, significantly cutting costs and improving service levels. Real-world examples from industry leaders will illustrate the tangible benefits of adopting these advanced analytical tools for operational, tactical and strategic line-haul operations.

What the audience will learn

  • Learn how AI enhances line-haul planning accuracy and efficiency
  • Discover the role of predictive analytics in optimizing route decisions
  • Understand cost-reduction strategies through advanced network simulations
  • Gain insights into automated planning to improve operational resilience
  • See real-world applications of big data analytics to streamline logistics

11:00

How AI can transform trade compliance operations

Adnan Zaheer
CEO and founder
iCustoms
UK
This presentation will outline the challenges of traditional trade compliance processes and how AI can address them. It will also explain how AI can automate manual tasks, improve accuracy and reduce human error. Practical applications of AI in trade compliance include classification and commodity identification, risk assessment and trade data analysis, and regulatory screening and document automation. Discover real-world examples of how businesses are leveraging AI to streamline compliance and gain a competitive edge. Gain insights into the future of trade compliance with AI.

What the audience will learn

  • Clear understanding of the benefits of AI in trade compliance
  • Actionable strategies for implementing AI solutions in your business
  • Real-world examples of how businesses are gaining a competitive edge
  • Present and future of trade compliance with AI
  • How AI is addressing traditional trade compliance challenges

11:20

Smooth customs clearance

Jan Van Roey
Head of international
Poste Italiane
Italy
Starting in 2021 with the enforcement of EU Directive 2017/2455 (Low Value Consignment), Poste Italiane had to review the entire customs clearance process. In collaboration with the customs authorities, the data arriving from both the ITMATT and IOSS allowed so-called system-to-system customs formalities. The new process eased the clearance procedures and granted a consistent reduction of the time to process the shipments.

What the audience will learn

  • Legislative framework (EU Directive 2017/2455)
  • New customs clearance requirements and old process
  • Collaboration with Customs Authorities
  • Re-engineering the processes, the facilities and the equipment
  • Final solution and performances

11:40

Enhancing efficiency at PostNord: the VarioPick Induction pilot

Frank Gerber
Sales manager
Körber Supply Chain Logistics
Germany
Christian Edfjäll
Technical project manager
PostNord
Sweden
Discover how PostNord has boosted operational efficiency at its Rosersberg terminal with Körber's VarioPick Induction system. This cutting-edge AI-based solution was rigorously tested during the 2023 Christmas peak season, ensuring precise singulation and induction of parcels up to 7kg from a bulk stream. VarioPick has significantly reduced manual labor, lowered operational costs and improved employee safety by handling monotonous tasks and removing non-sortable items. Join us to see how this innovative system supports PostNord's commitment to automation and prepares the company for future logistical challenges.

What the audience will learn

  • Operational efficiency boost
  • Reduction in manual labor
  • Cost savings and safety improvements
  • Future-ready logistics
  • Customer satisfaction

Hall 11 Stage Last-mile delivery and sustainability
12:00 - 13:40

Moderator

Dirk van Lammeren
CCO
Prime Vision
Netherlands

12:00

World-class products with sustainability and circularity at their core

Martin Kyburz
CEO
Kyburz Switzerland
Switzerland
The historical reasons for wasteful linear design and engineering are simple to understand, since it is easier to extract, refine, produce and dispose than to consider all the aspects required to refurbish, repair and reuse a product. The same is true of a shoe, a spacecraft or an electric light-duty delivery vehicle. Join us for an in-depth presentation about the technology, techniques and mentality we apply at Kyburz to make world-class products without sacrificing sustainability and circularity.

What the audience will learn

  • Circular design
  • Sustainability
  • Business model
  • Light-duty electric vehicle
  • Last-mile delivery

12:20

Redefining parcel logistics: strategic insights from Kardinal and Here Technologies

Cédric Hervet
R&D director
Kardinal
France
Bart Coppelmans
Director industry solutions
Here Technologies
Netherlands
In a dynamic logistics landscape, Kardinal and Here Technologies are pioneering a new approach to delivery optimization. This session will showcase the integration of Kardinal’s advanced territory optimization and Here’s precise route sequencing, tailored to address the complex challenges faced by delivery networks. It will explain why this partnership is key to addressing the pressing challenges of the parcel industry, offering strategic insights and innovative solutions poised to set new benchmarks in efficiency and precision.

What the audience will learn

  • Kardinal’s territorial optimization solution tailored for delivery networks
  • Here Technologies’ route sequencing and its impact on efficiency
  • The synergy between Kardinal and Here’s solutions for the post and parcel market
  • Case study of a major European player using these solutions

12:40

Experiences in modern city logistics using smart and swappable containers

Dr Erik Wilhelm
Head of research
Kyburz Switzerland
Switzerland
Logistics operations in modern cities have reached a tipping point, with parcel volumes outpacing road capacity, leading to conflict between regulators, residents, delivery agents and retailers. Kyburz Switzerland has been co-developing some radical innovations with its customers in the last-mile space to alleviate these problems with win-win solutions. The technology that will be presented in this session enables untrained delivery agents to execute complex logistics tasks, and everyday retailers to benefit from just-in-time service. We will provide insights into the pains driving our innovation, and a deep dive into the mechanics of our solutions. Examples from live tests will be provided.

What the audience will learn

  • Urban logistics
  • Last-mile delivery
  • Electric delivery vehicle
  • Swappable container
  • Smart agent

13:00

Driving postal innovation: strategies for revitalizing competitiveness and revenue growth

Kushal Nahata
Co-founder and CEO
FarEye
USA
FarEye is excited to present at Parcel+Post Expo 2024, addressing critical challenges and opportunities for the postal industry. With revenues declining and market demands shifting, postal organizations must adapt to evolving conditions. The session will cover strategies to manage reduced mail delivery frequencies, enhance tracking with barcoding and expand delivery infrastructure using community mailboxes and parcel lockers. The presentation will explore leveraging B2B opportunities and adapting to municipal regulations with eco-friendly vehicles. Discover how innovative routing and integrated delivery models can drive revenue growth and operational efficiency. Reshape the future of postal services.

What the audience will learn

  • Strategies for adapting to declining mail volumes
  • Approaches to revenue diversification
  • Future delivery models to enhance efficiency and profitability
  • Expansion of delivery infrastructure for more flexible and customer-centric deliveries
  • Future delivery – integrated delivery and the parcel plus mail model

13:20

Revolutionizing logistics: the future of autonomous delivery

Zijian Guo
European business development manager
Cainiao
Spain
Cainiao's autonomous delivery vehicle represents a breakthrough in delivery technology, showcasing a fully self-developed software and hardware stack. Equipped with L4 autonomous driving capabilities, it navigates effortlessly between locations and can operate 24/7 in various traffic and environmental conditions. The standard model comes with a 5-cubic-meter container capable of holding up to 1,500 parcels, with larger containers available for customization based on client needs. This high-capacity design can effectively replace traditional vans for efficient delivery from distribution centers to PUDO or any OOH delivery methods, reducing costs by up to 50% to as low as 0.1 EUR per package. The integration of advanced algorithms and hardware design achieves an optimal balance of safety, efficiency and cost.

What the audience will learn

  • Innovatively engineered autonomous delivery solution
  • Continuous operation across diverse environments
  • Significant cost reduction in logistics

Hall 11 Stage Operational efficiency and process automation
13:40 - 17:00

Moderator

Ian Streule
Partner
Analysys Mason
UK

13:40

RFID – this time for real

Philipp Behrends
Global industry manager, CEP and freight
Sick AG
Germany
Radio frequency identification (RFID) technology is increasingly becoming a strategic asset for CEP and postal companies, thanks to significant advances in tag performance and cost. Major industry players are now adopting RFID tracking at shipment and asset level in order to boost their network efficiency. Learn how RFID tracking allows for real-time visibility, streamlined sorting and reduced errors, ultimately enhancing operational excellence and customer satisfaction.

What the audience will learn

  • RFID
  • Shipment tracking
  • Automatic identification

14:00

Efficiency unlocked: automated sortation solutions for every product type

Gert Jan Veelenturf
Sales manager
EuroSort
Netherlands
Discover how automated sortation can revolutionize your operations. This interactive presentation will address the challenges of managing today’s ever-changing product mix and capacity challenges, and explore the best solutions to meet these demands. Learn which technologies optimize efficiency, boost throughput and reduce errors in your workflow. The presentation will also take a deep dive into the advantages of split tray sorters, both as a standalone system and when combined with crossbelt or other sorting solutions. Don't miss this opportunity to unlock new efficiencies and transform your sortation process with the right solution for your business!

What the audience will learn

  • How to match sortation technologies with specific product types
  • Key advantages of split tray sorters in high-demand environments
  • Different solutions for different products can work together in harmony
  • How automating sortation helps tackle key problems in logistics

14:20

Driving autonomous supply chains

Jaya Rohra
Global SaaS business leader for logistics
Elasticrun
India
Elasticrun is thrilled to have an opportunity to share its learnings and thoughts at Parcel+Post Expo 2024, talking about the key challenges and technology solutions which the postal industry can leverage. The presentation will showcase how to bring operational efficiency, giving examples of economies of scale doing it. Intelligent techniques include AI-based parcel sorting, address correction, correct manpower planning, route optimization and right vehicle utilization. Workforce management shows how technology can bring a seamless experience, ultimately resulting in cost and time savings with better customer experience.

What the audience will learn

  • Discover innovative technologies for handling millions of parcels daily, enhancing efficiency and accuracy.
  • Learn strategies to overcome challenges seamlessly, ensuring timely deliveries.
  • Explore how economies of scale optimize parcel management for significant cost savings. • Understand efficient routing and vehicle optimization techniques to reduce operational expenses.
  • Gain insights into real-world case studies showcasing successful parcel handling technology solutions

14:40

Path to deliver faster, cheaper and more sustainably in the last mile

Sumit Saxena
Vice president
FarEye
UK
In an era where customer expectations and environmental concerns are at an all-time high, mastering the last mile has never been more crucial. This session will dive deeply into innovative strategies and cutting-edge technologies reshaping last-mile logistics. Discover how leading companies are optimizing routes, leveraging data analytics and embracing green delivery options to enhance efficiency, reduce costs and minimize their carbon footprints. Whether you're a logistics professional looking to elevate your operations or a leader aiming to drive sustainable growth, this session will equip you with the insights and tools to excel in the competitive logistics landscape.

What the audience will learn

  • Recommendations for carriers and shippers to optimize fleet and cost-per-delivery
  • Addressing three concerns in last-mile logistics: cost, speed and sustainability
  • Balance the trade-offs between speed, cost-effectiveness and environmental impact

Moderator

Kate Muth
Executive director
International Mailers Advisory Group (IMAG)
USA

15:00

Postal and parcel trend survey 2024

Hugh Craigie Halkett
CEO and founder
Stamp Free
UK
The postal and parcel market is undergoing a huge process of transformation. Trends, new technologies, changes in consumer behavior and global events play a significant role in this process. The 2024 Postal and Parcel Trend Report sheds light on some of the trends and technologies that are reshaping the industry. By speaking to global posts and carriers we have identified the trends that play a crucial role, new technologies that promise opportunities but also pose risks, challenges that the market players are most concerned about, and investment priorities in this and the next few years.

What the audience will learn

  • The trends that play a crucial role in 2024+
  • New technologies that promise opportunities
  • Challenges that the market players are most concerned about
  • Investment priorities in this and the next few years

15:20

End-to-end costing: it’s not just a finance topic

Gordon Steward
Marketing and strategy director
The Information Factory
Luxembourg
The sector faces many challenges, including pressures on margins, increased competition and managing productivity. To thrive in this difficult environment, a clear overview of your key cost drivers is required. If you understand your costs, you can manage your business. But this insight shouldn’t only be for finance teams. The presentation illustrates how end-to-end costing drills costs down to the individual shipment level and has practical applications. Operations teams can assess operations cost per move and identify loss-making services. Sales can identify and manage problem clients. Pricing can implement dynamic pricing and spot rates.

What the audience will learn

  • Introduction to end-to-end costing
  • Overview of the end-to-end costing process
  • Illustration of how to implement end-to-end costing
  • Practical application and benefits for commercial, pricing, operations and finance
  • Case study illustrating how DHL Express implemented end-to-end costing

15:40

How to automatically handle small & big parcels simultaneously in your CEP operation

Corbin Joosen
Head of solutions design
EAE Solutions BV
Netherlands
CEP Operations are being challenged with parcel diversification. This trend entails that the volumes of small & big parcels increase and volumes of ‘standard’ parcels decline. In the presentation, the audience is informed about the consequences of this trend regarding automated sorting. Audience will learn how specific technologies can overcome this challenge and create a competitive advantage out of it.

What the audience will learn

  • Understanding parcel diversification trends and their impact on automated sorting processes in CEP operations
  • Automating simultaneous handling of small & big parcels in your CEP operation
  • Learning about technologies that turn parcel diversification into a competitive advantage
  • Insights into E-Cross/Slim Line's innovative design for precise, versatile, and high-throughput parcel sorting

16:00

TwinStudio3D: the first digital twin with sorting DNA

Valérie Knockaert
Business development manager
Solystic
France
The presentation will introduce an intelligent, user-friendly automated approach to facility design and planning, which anticipates flows, recommends task planning and compares various scheduling solutions. It includes a library of smart components that allows users to rapidly create installations and buildings. It optimizes logistics processes, reduces operational costs and enhances efficiency. The system challenges traditional practices, replacing manual design and providing an accurate means of visualizing, simulating and optimizing facilities. It is scalable to fit existing sites or new projects. Learn how to implement new practices, optimize operations and enhance competitiveness in global markets. TwinStudio3D meets the changing needs of the market and maximizes added value.

What the audience will learn

  • The concept of digital twin and how it works
  • The benefit of designing an automated system with a digital twin
  • How a digital twin contributes to a sustainable approach
  • The characteristics of digital twins with a sorting DNA
  • Example of designing an automated sorting system with a digital twin

16:20

Transforming parcel logistics with the touchless hub

Rainer Imm
Head of system integrator sales
Körber Supply Chain Logistics
Germany
In the rapidly evolving e-commerce landscape, the touchless hub represents a revolutionary leap in parcel sorting technology. By combining advanced automation with strategic human oversight, the touchless hub leverages AI, machine learning, IoT and data analytics to optimize efficiency and adaptability. Experience the transformative potential of automated unloading, robotics and predictive maintenance, all designed to streamline operations and enhance supply chain performance. Join us to discover how the touchless hub can navigate today's challenges and drive a more efficient, resilient and profitable future in parcel logistics.

What the audience will learn

  • Advanced automation
  • Smart operations
  • Sustainability focus
  • Innovative unloading solutions
  • Scalability and flexibility

16:40

The linear sorter: a smaller body with great power

Landy Zhao
CEO
Simba Tech
China
The biggest challenge for the distribution center is the contradiction between changing requirement and limited space. The technology to dynamically allocate trolleys according to parcel size expands the goods range that can be handled, and the collapsing of CBS loops in vertical space, resulting in a smaller footprint; linear sorters enable this conflict to be balanced. Simba's linear series have helped hundreds of customers improve their business in recent years.

What the audience will learn

  • The greater advantage offered by a high-speed parcel sorting solution
  • Increasing business by expending the parcels range
  • Reducing cost with a compact equipment footprint
  • Higher efficiency by simplifying the sorting process

Hall 10 Stage Lockers, part 2
10:00 - 13:00

Moderator

Rory O'Connor
CEO
Scurri
Ireland

10:00

Innovation to drive compliance using smart data capture

Benjamin Hempel
Director, solutions consulting and customer success, EMEA
Scandit
Switzerland
To meet the EU's toughest SLA challenges and to mitigate the risks associated with non-compliance, CTT adopted smart data capture technology to help capture and track fluorescent orange barcodes on some 40,000 letters that are printed per hour. Having assessed several alternative solutions, CTT envisioned a way to capture the UPU S18 codes which are printed using a particular orange fluorescent ink. This innovative solution, provided by Scandit, has enabled CTT's 5,000 delivery staff to scan letters via any smart device, no matter where they are.

What the audience will learn

  • How CTT has reduced SLA-related penalties
  • Increased visibility into service quality metrics
  • Enhanced tracking delivery system
  • 0% false positives and >99.99% scan rate
  • Why CTT partnered with Scandit to drive this innovation solution

10:20

Innovation of the year, one year later – the impact and insights provided by open locker networks

Gary Winter
VP, strategic initiatives
Parcel Pending by Quadient
France
Innovative delivery solutions are developed and celebrated every year – including at this expo. But what happens once these award-winning innovations reach the public? This presentation will share how Parcel Pending by Quadient’s Drop Box Lockers, winner of PPTI’s 2023 Innovation of the Year award, have changed the shape of out-of-home delivery in Europe over the past year. From helping leading carriers process more returns and outbound parcels to managing the rapid growth of C2C deliveries, we'll reveal key insights into how carrier-agnostic smart locker networks are changing the way we manage deliveries and returns.

What the audience will learn

  • An overview of who Parcel Pending by Quadient is and our Open Locker Network strategy
  • After our success in the Innovation Award category last year, how our award-winning products are being deployed across the world
  • The benefits our unique features have had across our four major stakeholder groups
  • How our portfolio of parcel lockers is impacting growth in the marketplace
  • The future developments – what’s coming next from Parcel Pending by Quadient

10:40

Rebuilding trust: The power of standards in the parcel locker industry

Hayk Avagyan
Adviser to the director general
SLS
Italy
This presentation will explore the state of today's parcel locker market, highlighting the critical challenges and inefficiencies the industry faces. Learn how the non-profit organization SLS is driving change by creating a global infrastructure that promotes sustainable and effective smart locker usage. The session will showcase key partnerships and the vital role of governments in shaping the future of smart logistics. This discussion will provide insights into the collaborative efforts needed to build a more connected and efficient world of parcel delivery.

What the audience will learn

  • State of the today's parcel locker market
  • How non-profit organization SLS helps
  • Key partner: UPU
  • Municipal government activities

11:00

The SunCharge Locker – a game-changer in innovation

Lucian Ulmanu
CEO
ARKA Smart Parcel Lockers
Romania
Introducing the most advanced autonomous solar-powered locker on the market. There is no need for battery swaps throughout its lifetime, with all optional systems available. It guarantees over 10 years of energy autonomy.

What the audience will learn

  • Advanced solar energy production, management and storage systems
  • Explore the most advanced peripherals of the SunCharge Locker
  • Discover the next-level user experience of the SunCharge Locker
  • Learn about the robust system of the SunCharge Locker
  • Full agnostic software for locker network management + API

11:20

How to scale the locker network rapidly

Tadej Visinski
CEO
Direct4me
Slovenia
Scaling parcel locker networks quickly is essential to meet the growing demands of last-mile delivery. This presentation explores the key challenges of fast scaling, such as urban congestion, site availability and user convenience. Discover how Direct4.me’s innovative MultiSpace PIN locker, a fully autonomous, solar-powered solution with a compact footprint, addresses these challenges. Learn about the importance of flexibility and ease of installation in achieving high-density locker networks, ensuring lockers are always within 'slippers distance' for ultimate user convenience. Join us to explore how combining traditional and autonomous solutions sets new milestones in parcel delivery efficiency and sustainability.

What the audience will learn

  • Unattended delivery boosts efficiency and convenience
  • Challenges in rapidly scaling high-density parcel locker networks
  • Key locker requirements to scale the network really quickly
  • Achieving 'slippers distance' convenience for all users
  • Convergence of unattended OOH and home delivery

11:40

Parcel machines in the Netherlands - opportunities

Bart Sebregts
Founder
Last Mile Logistics BV / VDL - CiPiO
Netherlands
The presentation will talk about the opportunities for carriers and national postal operators and also real-estate owners when starting to work with parcel machines, and also what operational problems they will run into. It will also provide ideas and views on what should happen to speed up and optimize the use of parcel machines by national postal operators, consumers and the real-estate owners, touching on topics like legislation, legacies, business model, alternative business models and the security of parcel machines.

What the audience will learn

  • Explore the evolving landscape of parcel machine networks in the Netherlands and future trends shaping the market
  • Discover the opportunities The Netherlands offers for all stakeholders in parcel machine delivery solutions
  • Uncover key requirements to accelerate parcel machine implementation in the Netherlands and globally
  • Learn effective strategies to secure parcel machines and prevent criminal activities, theft, and fraud

12:00

Two approaches to autonomous lockers

Valery Chekalkin
CEO
Jetbeep
Ukraine
There are two approaches to implementing autonomous lockers: Linux based and microcontroller based. The presentation will describe in detail the pros and cons of each approach.

What the audience will learn

  • There are two main approaches to implementing autonomous lockers
  • Linux based is much easier but expensive in unit economics
  • Microcontroller based is much harder but better in unit economics
  • Every peripheral matters in terms of battery life

12:20

Practical guide to leveraging your data to drive operational efficiency

Damian Paterson
Partner
Pacific Consulting Group
Australia
This presentation will explore how freight and logistics companies can drive operational efficiency by leveraging the data they already possess. In the face of economic challenges, softer freight volumes and high investment costs, companies can no longer afford to wait for perfect digital solutions and data integration before taking action. Through practical examples and real-world case studies across APAC and Europe, we’ll demonstrate how to unlock significant efficiencies, optimize resources and processes and enhance decision-making by making the most of existing data. Attendees will leave with actionable strategies to boost performance and stay competitive in a tough economy.

What the audience will learn

  • How to maximize existing data for immediate operational efficiency gains
  • How to optimize logistics resources without large new investments
  • Adapt to economic challenges with data-driven strategies
  • Leverage practical real-world examples for actionable insights
  • Understand how to

12:40

The win-win-win of residential white label parcel lockers

Ed Klijsen
Commercial operations manager
CiPiO
Netherlands
The CiPiO residential white label parcel locker concept provides a flexible, secure solution for parcel deliveries in residential areas. It benefits residents through convenience, carriers by reducing delivery costs, and property developers by enhancing the value of their properties. This system improves efficiency, reduces missed deliveries and contributes to environmental sustainability by cutting down on multiple delivery attempts.

What the audience will learn

  • The challenges of residential parcel delivery
  • How CiPiO solved the white label challenge and created access for all agents without any integration
  • The benefits for all stakeholders: residents, building managers and delivery services

Day 1: Tuesday, October 22

Hall 11 Stage Welcome & Introduction
09:45 - 10:00

Moderator

Dr Bernhard Bukovc
Founder
Postal Innovation Platform (PIP) & connect2posts
France

Chair of the Judging Panel

Thierry Golliard
Director open innovation and venturing
Swiss Post
Switzerland

Hall 11 Stage First, Middle & Last Mile
10:00 - 11:15

Moderator

Dr Bernhard Bukovc
Founder
Postal Innovation Platform (PIP) & connect2posts
France

Transforming urban delivery with radius routing

Richard Savoie
CEO
Adiona
Australia

What the audience will learn

The SaaS-enabled DSP marketplace

Rui Mirra Santos
Founder
GoWizi
Portugal

What the audience will learn

The vehicle agnostic software solution that autonomously drives any commercial vehicle

Lara Amini
Co-founder, CBO
LOXO
Switzerland

What the audience will learn

Planning and managing OOH networks

Miloš Zlatković
Founder and CEO
Mily Technologies
Germany

What the audience will learn

Community-focused parcel delivery

Mikkel Dissing
CEO
Nabo
UK

What the audience will learn

Unleashing the power of shared economy logistics

Christis Plastiras
CEO
Svelta
Cyprus

What the audience will learn

Delivery orchestration SaaS to enhance last-mile and in-field services with robotic process automation

Andrey Golubinskyi
CEO and co-founder
VanOnGo
Estonia

What the audience will learn

11:15 - 11:45

Coffee Break

Hall 11 Stage Processes, Digital & Data
11:45 - 13:00

Moderator

Dr Bernhard Bukovc
Founder
Postal Innovation Platform (PIP) & connect2posts
France

Fast, reliable and scalable onboarding for quality sensitive last mile delivery

Joy Gisler
Co-founder
AtlasVR
Switzerland

What the audience will learn

An SaaS platform designed to optimize and monetize physical assets

Olivier Narayanin
CEO and founder
MyAssetRocks
France

What the audience will learn

Connecting fleet operators and service providers

Santi Ureta
CEO and co-founder
Papaya
UK

What the audience will learn

Transforming dashcams into smart perception devices with AI-powered computer vision

Jorit Schmelzle
CPO
Peregrine.ai
Germany

What the audience will learn

A mobile robots 3D sorting system

Pramod Ghadge
CEO and co-founder
Unbox Robotics
India

What the audience will learn

Inductive charging stations for EV fleets

Marin Champenois
CEO
UP&CHARGE
France

What the audience will learn

A label that tracks real-time quality of temperature sensitive products

Marina Pilz da Cunha
Founder
Useeble
Netherlands

What the audience will learn

13:00 - 14:30

Lunch Break

Hall 11 Stage E-commerce, Retail & Cross-Border
14:30 - 15:30

Moderator

Dr Bernhard Bukovc
Founder
Postal Innovation Platform (PIP) & connect2posts
France

Transforming post offices into dynamic and engaging contact points

Stéphane Martin
Founder
62 Ruby Street
France

What the audience will learn

Simplicity, efficiency and accuracy in customs declarations

Adnan Zaheer
CEO and founder
iCustoms
UK

What the audience will learn

Building, scaling and maintaining in-brand e-commerce connectivity

Jorn Spiertz
Co-founder and COO
Shiptimize
Netherlands

What the audience will learn

Enable more widespread adoption of low-carbon circular practices for consumer goods

Paul McSweeney
Founder and CEO
The ZeroNet
Ireland

What the audience will learn

Hall 11 Stage Closing Remarks
15:30 - 15:45

Moderator

Dr Bernhard Bukovc
Founder
Postal Innovation Platform (PIP) & connect2posts
France

Chair of the Judging Panel

Thierry Golliard
Director open innovation and venturing
Swiss Post
Switzerland

Hall 11 Stage Deliberations of the Judges
16:00 - 17:30

Judges

Charles Brewer
Group CEO
Pos Malaysia
Malaysia
Christian Oestergaard
Lead visionary/senior group strategist of IT production - IoT/AI
PostNord
Sweden
Peter Tinning
Senior director, last mile and innovation
DHL
UK
Sophie Desier Biehler
Vice-chair innovation, PostEurop and head of Europe
La Poste Groupe
France
Aimee van Nunen
Strategic program director IT/edge and innovation
PostNL
Netherlands
Dr Marco Lommatzsch
Senior corporate growth and innovation strategy
Austria Post AG
Austria
Marc Sorgeloos
Senior technology advisor
bpost
Belgium
Carlos Bhatt
Head of innovation management
CTT Correios de Portugal
Portugal
Alexander Collins
COO
Infinite pl, Saudi Post Group
Saudi Arabia
Aidan McGuinness
Senior manager transformation
An Post
Ireland
Thomas Roggendorf
Founder and CEO
Roggendorf Management Group (RMG) NV
Curacao
Sumesh Rahavendra
Chief digital and strategy leader
Pos Malaysia
Malaysia
Arjan Griffioen
Partner
No Such Ventures
Netherlands
Oskari Tinkanen
VP innovation and venturing
Posti Group Oyj
Finland
Nadja Kurbanova
Solutions consultant, logistics
Avery Dennison
Germany
Jesper Bang-Olsen
Head of venture development
Beam
Germany
Kristijan Perčič
Director of innovation
Pošta Slovenije
Slovenia
Ravi Kiran-Kotty
Digital technology strategist, AI, IoT and future technology
PostNord
Sweden
Moderator:
Thierry Golliard, director open innovation and venturing, Swiss Post, Switzerland

Announcement at the Award Reception
17:30 - 18:00

  • of the winners of the three category winners (1/ first & last mile; 2/ Processes, Digital & Data; 3/ eCommerce, Retail & Cross-Border) and
  • of the winner of the PIP Startup Innovation Award 2024

Day 3: Thursday, October 24

Hall 11 Stage Welcome and Introduction
09:30 - 10:00

Moderator

Dr Bernhard Bukovc
Founder
Postal Innovation Platform (PIP) & connect2posts
France

Opening keynote

Charles Brewer
Group CEO
Pos Malaysia
Malaysia

What the audience will learn

Hall 11 Stage Venture strategies
10:00 - 10:40

What are the relevant investment criteria? How can an investor contribute to the success of a startup? What are the long-term versus short-term investment arguments? Should the focus only be on startups with relevant solutions for the postal and parcel company and its business, or should it be broader? What role can venture activities play within a corporate? How can they contribute to successfully driving innovation and the development of new solutions, products, or services?

Fireside talk with:

Thierry Golliard
Director open innovation and venturing
Swiss Post
Switzerland
Oskari Tinkanen
VP innovation and venturing
Posti Group Oyj
Finland
Moderator:
Amanda Martinez, independent consultant, , Germany

Startup Pitches and Discussion with Smarcel - Innovative Robot Delivery, Papaya, VanOnGo, Enigmatos, LOXO, The ZeroNet

Hall 11 Stage Bringing down the sales cycle
10:40 - 11:20

Are suppliers (startups and others) aware of the long sales cycles in large organizations such as postal and parcel companies? How can we shorten the path toward a PoC and implementation? How can we manage the problem of long sales cycles versus the survival of the startup (and its solution)? What governance and funding pools should be created to enable rapid decision-making and not kill the startups?

Panel Discussion

Jesper Bang-Olsen
Head of venture development
Beam
Germany
Marc Sorgeloos
Senior technology advisor
bpost
Belgium
Nadja Kurbanova
Solutions consultant, logistics
Avery Dennison
Germany
Moderator:
André Pharand, CEO, Pharand Advisors, USA

Startup Pitches and Discussion with Mobietrain, Shiptimize, GoWizi, Clearquote, iCustoms

Hall 11 Stage Break with Networking and 1-1 Meetings
11:20 - 12:30

Meet with the other participants - postal and parcel companies, startups, industry partners, postal venture funds, supply chain accelerators etc.

Hall 11 Stage Corporate innovation strategies
12:30 - 13:20

How do you find the real problems that need solving, e.g. during a corporate innovation challenge? Driving internal innovation, how do you match the people with business issues with those people knowledgeable about the technologies that could help to fix them? How can you drive employee engagement during corporate innovation programs, and what can make it more accessible and improve the chances of success? How do you find the balance between business pull and tech push? How do you measure innovation?

Panel Discussion

Christian Oestergaard
Lead visionary/senior group strategist of IT production - IoT/AI
PostNord
Sweden
Dr Marco Lommatzsch
Senior corporate growth and innovation strategy
Austria Post AG
Austria
Moderator:
Thomas Roggendorf, founder and CEO, Roggendorf Management Group (RMG), Curacao

Startup Pitches and Discussion with Transmetrics, Glow, Tradler, OmniOpti, PixoAnalytics, Honeycomb Maps

Hall 11 Stage Presentation of the PostEurop Innovation Booklet
13:20 - 13:30

Presentation of the PostEurop Innovation Booklet

Sophie Desier Biehler
Vice-chair innovation, PostEurop and head of Europe
La Poste Groupe
France

What the audience will learn

Hall 11 Stage Wrap up and networking
13:30 - 15:00

Meet with the other participants - postal and parcel companies, startups, industry partners, postal venture funds, supply chain accelerators etc.