Event Agenda


Day 2: Wednesday, October 23

09:30 - 10:30

Coffee break at the UPU stand - Presenting UPU's Delivered Duty Paid (DDP) Project

 

The UPU’s Postal Technology Centre, along with Zonos and Hurricane Commerce, will showcase the UPU’s brand-new Delivered Duty Paid (DDP) project. Both companies have been contracted by the UPU to complement its portfolio of IT solutions for cross-border operations, specifically by providing additional tools for regulatory compliance, accelerating cross-border mailing processes, and enhancing the overall experience for consumers worldwide. A ten-minute interactive discussion will be followed by networking over coffee.

10:30

Keynote session on cybersecurity

Nadja El Fertasi
Founder, Thrive with EQ
leadership coach on trust and security in digital transformation
Belgium
As technologies become more sophisticated, so do those who seek to abuse them. Customer trust is a key component in the survival of any business and, in our rapidly changing world, cybersecurity is a cornerstone in maintaining that trust. The keynote will explore the global landscape of cyber threats in the postal sector, emphasizing the role of emotional intelligence in crisis management. By examining case studies, the presentation will highlight how empathy, transparency, and quick decision-making are crucial for maintaining customer trust and handling cybersecurity incidents effectively in a connected world.

11:00 - 11:30

Coffee break at the UPU stand – Stay secure with .POST

 

The UPU will showcase how .POST – the UPU sponsored Internet Top Level Domain for the postal, supply chain and logistics sectors – offers innovative businesses a unique and comprehensive portfolio of secure products and services. The presentation will include a demonstration of the .POST Shared Services Platform (https://trust.post/) which provides stakeholders with a trusted digital space, safeguarding sensitive data, thereby ensuring secure and trustworthy transactions and communication across the global postal network. Visitors can look forward to learning about upcoming Cybersecurity-focused initiatives that will improve the cyber resilience of postal operators and wider postal sector players.

Hall 10 Stage Round table on modern cybersecurity considerations for the postal sector
11:30 - 12:45

Following on from the preceding keynote session, leaders from posts and technology partners will have the opportunity to discuss the sector’s current situation and investigate ways and means to safeguard customers by cooperating on agile cybersecurity solutions.

11:30 - 12:15

Round table panel

Dr Michel Dubois
Scientific and technology director, cybersecurity department
La Poste Groupe
France
Dr Kiru Pillay
Chief director, cybersecurity operations and cybersecurity hub
Department of Communications and Digital Technologies (DCDT), South Africa
South Africa
Dr Sushan Banerjee
Global information security officer
Beyon Connect
Bahrain
Moderator:
Nadja El Fertasi, founder, Thrive with EQ, leadership coach on trust and security in digital transformation, Belgium

12:15

Q&A with panellists

12:45 - 14:30

Lunch break

Hall 10 Stage Partnership showcase
14:30 - 15:15

Posts and their partners will share their success stories and best practices for implementing intelligent solutions to the benefit of their customers and bottom line. An Post (Ireland) and Hurricane Commerce will highlight their partnership, which strives to ensure the efficiency of cross-border e-commerce deliveries by leveraging Hurricane’s data solutions for duty and tax calculations. This collaboration will result in smoother customs processes and compliance, improving the overall experience for An Post’s customers. Ukrposhta and AfterShip will share how they developed a special API, enabling Ukrainian merchants to sell and fulfill cross-border orders on platforms like Etsy and eBay, helping to track nearly 200,000 packages monthly and supporting Ukrainian merchants while preserving Ukrposhta’s shipping volumes.

14:30 - 15:15

Cyril McGrane
Director of pricing, international and QOS
An Post
Ireland
David Spottiswood
Co-founder
Hurricane Commerce
UK
Julia Pavlenko
Director of international operations department
Ukrposhta
Ukraine
Eric Pong
Partnerships director
AfterShip
China
Moderator:
Farah Akoum, senior director, product management and digital shopping experience, Nordstrom, USA

15:15 - 15:45

Coffee break at the UPU stand – Posti & Escher Group

 

Posti (Finland) and Escher Group will demonstrate how they used AI-powered Optical Character Recognition (OCR) technology to transform mail processing. This innovative solution streamlined sorting, reduced manual intervention, and boosted efficiency, enabling Posti to adapt to declining letter mail volumes while enhancing profitability and customer trust. A five-minute interactive showcase will be followed by networking over coffee.

Hall 10 Stage Partnership showcase continued
15:45 - 16:30

Posts and their partners will share their success stories and best practices for implementing intelligent solutions to the benefit of their customers and bottom line. GN TEQ and Saudi Post (SPL) share how they collaborated to enhance SPL's logistics operations by digitizing processes to improve efficiency and drive revenue growth in cross-border e-commerce. The project included automating customer onboarding, customs clearance, billing and tracking, which has significantly increased shipment volumes and delivery success rates in Saudi Arabia. SF Express and partner China Post will discuss how they are implementing an intelligent cloud security inspection platform to protect postal workers and customers, improve customer satisfaction and strengthen collaboration with global post and logistics partners.

15:45 - 16:30

Walid AlSulami
General manager of products
SPL Group
Saudi Arabia
Francois Lazzari
CEO and co-founder
GN Teq Ltd
UK
Jialei Fang
Operation specialist
SF Express
Netherlands
Moderator:
Valeria Sadovykh, technology strategist, Microsoft, Germany

16:30 - 17:00

Coffee break at the UPU stand

Day 2: Wednesday, October 23

Hall 12 Stage Opening session
09:30 - 10:50

The future of e-commerce logistics: trends and predictions Building resilient supply chains: lessons from crisis management The rise of omnichannel commerce: integrating online and offline logistics E-commerce logistics in the age of sustainability

Moderator

Alan Barrie
Chair, YEEP! Lockers
chair, Stamp Free
UK

09:30

Just-In-Time 2.0: How Shein and Temu have reinvented Just-In-Time

Eric Pong
Partnerships director
AfterShip
China
It’s no secret that Shein and Temu are the two fastest growing retailers in the world. But just why are they so successful? Behind the ingenious sales and marketing strategies, companies like Shein and Temu have designed, executed, and scaled up a supply chain and logistics model that is both brilliant and complex. But what did they do exactly? And is it possible for other companies to learn and apply some of these concepts into their own business?

What the audience will learn

  • What makes Shein and Temu so successful
  • Overview of Shein and Temu's supply chain and logistics strategies
  • Whether other retailers can apply those concepts to their own supply chains and logistics

09:50

The future of e-commerce logistics

Tim Mueller
Manager business development worldwide
FedEx
Netherlands
Christopher Hodge
Manager marketing solutions design e-commerce
FedEX
Belgium
In an era where e-commerce is reshaping our world, this opening session invites you to explore the future of logistics through a lens of resilience and innovation. It will uncover vital trends and predictions that promise to revolutionize our industry. Together, we will reflect on the lessons learned from recent crises that have tested our supply chains, highlighting the strength found in adaptability. As we embrace the rise of omnichannel commerce, discover how to create a unified customer experience while committing to sustainable practices that honor our planet. Join the FedEx for an inspiring journey into the future of e-commerce logistics.

What the audience will learn

  • Discover emerging trends driving the future of e-commerce logistics
  • Learn strategies for building resilient, crisis-proof supply chains
  • Understand how sustainability and omnichannel logistics shape customer experiences

10:10 - 10:50

In Conversation

Jad Freiha
Head of analytics and insights
Sweaty Betty
UK
Isaac Arevalo
Director, fulfillment and last mile, EMEA
AG1
Ireland
Moderator:
Alan Barrie, chair, YEEP! Lockers, chair, Stamp Free, UK

10:50 - 11:30

Break

Hall 12 Stage Session 1: Global supply chain management
11:30 - 12:45

Topics will include cross-border logistics, international trade regulations, customs compliance, risk management and geopolitical factors affecting supply chain resilience. Presentations and panel discussions offer insights into navigating global logistics networks and optimizing international operations.

Moderator

Gavin Macrae
Co-founder and president
Delta Prospect
UK

11:30

Trade, taxes and de minimis

Kate Muth
Executive director
International Mailers Advisory Group (IMAG)
USA
Countries are lowering their VAT thresholds on imported goods or instituting goods and services taxes for low-value e-commerce goods coming in from other countries. Many countries are also tightening security requirements, which means shippers and logistics providers need to provide a precise description of goods, HS codes and other advance data. Any shortcomings in data could mean a delay in getting e-commerce goods through customs and into customers’ hands. The session will look at some of these changes around the world and how they affect cross-border shippers, including efforts in the United States to increase data requirements on imports and lower the de minimis threshold.

What the audience will learn

  • Cross-border ecommerce is the fastest-growing segment of global ecommerce. This huge surge in ecommerce goods coming across borders has strained customs authorities and raised concerns about security threats.
  • In addition, governments see an economic opportunity to raise tax revenues and protect domestic retailers by reducing the low-value threshold on duties and taxes on imported ecommerce goods.
  • Security and economic concerns are prompting changes around taxes and de minimis levels around the world, with many countries lowering or eliminating the low-value goods threshold for duties and taxes. The United States has remained an outlier with a high
  • Ecommerce shippers and their service providers need to stay abreast of these changes or face major disruptions to their cross-border operations.

11:50 - 12:30

Panel Discussion

Patrick Frith
Senior director - global trade
Avalara
USA
Sven Schwope
Managing director
PostPlus Deutschland GmbH
Germany
Simon de Raadt
President
EcommOps
China
Dipankar Debroy
Product manager, cross-border transportation, e-commerce Europe
FedEx
Netherlands
Moderator:
Gavin Macrae, co-founder and president, Delta Prospect, UK

12:30

From data to delivery: Optimizing logistics with AI based self-learning systems

Banu Ortaç
Business development director and founder
Onuss
Türkiye
This presentation explores the application of reinforcement and deep learning in solving complex logistics problems like Last-Mile Delivery (LMD) and Full Truck Load (FTL) Vehicle Routing Problems (VRP). By integrating advanced AI techniques, companies can optimize delivery routes, minimize costs, and maximize truck utilization while adapting to real-time changes in demand and traffic. We will dive into case studies, explore deep learning's role in demand forecasting, and showcase how reinforcement learning dynamically updates routing decisions. Attendees will gain insights into how these technologies are transforming logistics and driving innovation in supply chain optimization.

What the audience will learn

  • AI Integration in Logistics: How reinforcement and deep learning optimize complex routing and delivery challenges in real-time.
  • Dynamic Decision-Making: Utilizing self-learning systems to adapt to fluctuating demand, traffic, and operational constraints.
  • Cost Reduction Strategies: Implementing AI to minimize logistics costs while maximizing resource utilization and delivery efficiency.
  • Case Study Insights: Real-world examples showcasing the impact of AI in Last-Mile and Full Truck Load routing.
  • Scalable Optimization Solutions: Leveraging modular AI platforms for diverse sectors like FMCG, Coldchain, and Courier services.

12:45 - 14:00

Lunch

Hall 12 Stage Session 2: Sustainability and green logistics
14:00 - 15:00

Topics may include sustainable packaging, carbon footprint reduction, renewable energy solutions, circular economy initiatives and supply chain transparency. Presentations and panel discussions will examine strategies for integrating sustainability into logistics operations and meeting consumer demand for environmentally responsible products and services.

Moderator

Gavin Macrae
Co-founder and president
Delta Prospect
UK

14:00

La Poste's journey toward net zero

Margaux Meidinger
Head of European CSR affairs
Le Groupe La Poste
France
La Poste has put sustainability at the heart of its strategy with an ambitious carbon reduction target to be net zero by 2040. This will largely rely on its transport decarbonization roadmap that itself relies on the use of a combination of different alternative fuels for line-haul and the development of innovative solutions like cargo bikes for last-mile delivery. La Poste considers that it also has a role to play in raising the awareness of consumers by making the use of reusable packaging available to everyone and better informing them about the environmental impact of their delivery choices.

What the audience will learn

  • SBTi-validated carbon reduction trajectory
  • Transport decarbonization roadmap
  • Innovative low-carbon delivery solutions
  • Reusable packaging
  • Consumer information on environmental impact of deliveries

14:20 - 15:00

Panel Discussion

Thomas Fugl
CCO
Re-Zip Aps
Denmark
Peter Tinning
Senior director, last mile and innovation
DHL
UK
Jarod Ho
Head of sustainability
POS Malaysia
Malaysia
Moderator:
Gavin Macrae, co-founder and president, Delta Prospect, UK

15:00 - 15:15

Break

Hall 12 Stage Session 3: Operational excellence and efficiency
15:15 - 17:00

Topics will include inventory management, order fulfillment, warehouse optimization, transportation logistics and process automation. Topics will include inventory management, order fulfilment, warehouse optimization, transportation logistics, and process automation. Presentations and panel discussions explore techniques for streamlining operations, reducing costs, and improving productivity and throughput.

Moderator

Thomas Roggendorf
Founder and CEO
Roggendorf Management Group (RMG) NV
Curacao

15:15

Supply chain AI and image recognition for high-volume logistics

René Schrama
Managing director, Europe
Peak Technologies
UK
Peak Technologies is introducing Peak Analytics, a robust image recognition platform designed to enhance supply chain visibility, particularly in high-volume logistics. It provides businesses with real-time data on packages and pallets as they move through distribution systems, improving operational efficiency. The no-code system captures information on package or pallet quality and condition, typically using existing scan tunnels. This data helps identify issues, reduce returns and improve overall supply chain throughput. One of its standout features is the use of AI to create detailed, actionable dashboards that can monitor up to 50 million scan events per day, ensuring better performance throughout the supply chain.

What the audience will learn

  • How Peak Analytics can provide intelligence on the end-to-end package journey
  • The business use cases the solution can be deployed for
  • How your operations are functioning by tunnel, facility or across the entire enterprise

15:30 - 16:10

In conversation

Ross Green
Carrier manager
Bulk
UK
Sebastian Green
Chief technology officer
Club L London
UK
Moderator:
Eric Pong, partnerships director, AfterShip, China

16:10

A blueprint for warehouse automation success: start with strategy, not technology

Michael Geisinger
Solution architect, senior manager, solution automation
Fortna
Germany
How to align processes, technologies and business requirements? Today, a wide variety of automation solutions are available, and you can feel overwhelmed due to the vast options on the market. Additionally, a lack of integration between your systems can lead to inefficiency and increased costs. Take a smarter approach to make the right automation choice. With a customized, well-defined operations automation strategy, you can advance your warehouse operations and maximize your investments. This presentation will include two case studies, demonstrating how you can implement a best-fit solution when applying an automation strategy based on data analysis and operational planning.

What the audience will learn

  • Strategies for successfully approaching automation projects
  • How to make the right decisions when automating your processes
  • Choosing best-fit technologies in a constantly evolving technology market
  • Optimizing your warehouse to increase efficiency and productivity

16:25

Integrated solutions of intelligent logistics equipment for the Modular Sortation Center

Markus Blaschka
Sales director DACH
Wayzim Technology
Germany
Efficiency, flexibility and scaleability play a central role in hub processes. In addition to high throughputs, a wide range of articles, availability of over 99% with low investment (capex) and operating costs (opex), it is a particular challenge for modern sorting systems to fulfill these requirements using a modular approach with robust, proven and scalable subsystems. In his presentation, Markus Blaschka, sales director DACH at Wayzim, will examine various robust and proven components such as matrix solutions, 2D bulk singulators and narrow belt and crossbelt sorters in detail and discuss their advantages, even for complex requirements. Blaschka will also provide answers to how these subsystems can be combined into a scalable and flexible material handling system through sensible and structured selection.

What the audience will learn

  • Intelligent and fully automated sorting equipment
  • 2D and 3D bulk flow handling
  • Pre-sorting matrix system based on the pivot-wheel sorter approach
  • Final sorting system based on different requirements
  • Integrated sorting

16:40

Redefining logistics: automation’s role in meeting modern shipping demands

Erik Nieves
Founder and CEO
Plus One Robotics
USA
Logistics is at a turning point. Labor shortages, surging e-commerce and consumer demand for faster, greener shipping drive the need for automation. Advanced robotics revolutionize parcel handling. Plus One Robotics' InductOne exemplifies this shift – its dual-arm system achieves pick rates of up to 3,300 per hour, 10% faster than competitors. This new generation of solutions enables fulfillment centers to scale efficiently, reduce labor dependence and meet modern logistics demands without compromising speed or quality. This session will explore real-world examples of how automation is reshaping logistics and meeting the challenges of today's fast-paced world without being too complex.

What the audience will learn

  • Simplifying automation deployment for immediate logistics problem solving
  • Integrating human oversight with automation leads to optimal performance
  • Advanced robotics' impact on parcel handling speed and efficiency
  • Scaling fulfillment centers efficiently without relying on manual labor

Day 2: Wednesday, October 23

Hall 11 Stage New technology trends and compliance
09:40 - 12:00

Moderator

Thomas Roggendorf
Founder and CEO
Roggendorf Management Group (RMG) NV
Curacao

09:40

How Omniva has coped with changes in the postal landscape

Prof Sven Kukemelk
VP of international business
Omniva
Estonia
Omniva has been one of the trendsetters in the postal world by being the first postal operator in the world to implement automated parcel lockers and other developments. The way it has transformed its services not only in its home market of Estonia but also more widely in the whole Baltic region has been impressive. Its growth from a small designated postal operator to a successful global e-commerce player demonstrates what can be achieved if there is willingness and correct prioritization.

What the audience will learn

  • How a postal business can be transformed
  • What technological changes can be made in post
  • How to choose target markets for growth

10:00

The unlimited opportunities computer vision provides in logistical processes

Lars Pruijn
Innovation director
Prime Vision
Netherlands
Computer vision solutions aren’t new; they have existed for several decades. However, in the last few years technology has evolved rapidly. This has led to the current situation where computer vision creates an enormous amount of opportunities. Most companies working in logistics haven’t yet seized these opportunities. Now is the time to act.

What the audience will learn

  • Insights into the opportunities modern computer vision technology provides in logistical processes
  • About the development of computer vision in logistics over the past decades and toward the future
  • Why this is the right time to focus on using computer vision in the search for optimization of logistical processes

10:20

Leveraging social media for parcel shipping/returns: pilot with Qazpost

Hugh Craigie Halkett
CEO and founder
Stamp Free
UK
Stamp Free and Qazpost have launched an innovative pilot project for fast parcel delivery at Qazpost offices; a first for Central Asia. Running in branches across the country, the pilot uses Stamp Free’s AppFree technology to enable a fast-track process for sending a parcel through WhatsApp, significantly speeding up the process at the post office and needing no website or mobile app.

What the audience will learn

  • How utilising existing technologies speeds up innovation & reduces your costs
  • How WhatsApp can be used for parcel shipping
  • Returning items via WhatsApp
  • Initial findings from ongoing Qazpost pilot

10:40

Leveraging AI and big data analytics for smart logistics

David Torosyan
Account executive
Transmetrics
Bulgaria
Explore how AI and big data analytics redefine line-haul planning in logistics, enhancing accuracy and efficiency. This presentation will demonstrate the integration of predictive analytics and network simulations to revolutionize traditional logistics operations. This will include how these technologies optimize route planning and load management, significantly cutting costs and improving service levels. Real-world examples from industry leaders will illustrate the tangible benefits of adopting these advanced analytical tools for operational, tactical and strategic line-haul operations.

What the audience will learn

  • Learn how AI enhances line-haul planning accuracy and efficiency
  • Discover the role of predictive analytics in optimizing route decisions
  • Understand cost-reduction strategies through advanced network simulations
  • Gain insights into automated planning to improve operational resilience
  • See real-world applications of big data analytics to streamline logistics

11:00

How AI can transform trade compliance operations

Adnan Zaheer
CEO and founder
iCustoms
UK
This presentation will outline the challenges of traditional trade compliance processes and how AI can address them. It will also explain how AI can automate manual tasks, improve accuracy and reduce human error. Practical applications of AI in trade compliance include classification and commodity identification, risk assessment and trade data analysis, and regulatory screening and document automation. Discover real-world examples of how businesses are leveraging AI to streamline compliance and gain a competitive edge. Gain insights into the future of trade compliance with AI.

What the audience will learn

  • Clear understanding of the benefits of AI in trade compliance
  • Actionable strategies for implementing AI solutions in your business
  • Real-world examples of how businesses are gaining a competitive edge
  • Present and future of trade compliance with AI
  • How AI is addressing traditional trade compliance challenges

11:20

Smooth customs clearance

Jan Van Roey
Head of international
Poste Italiane
Italy
Starting in 2021 with the enforcement of EU Directive 2017/2455 (Low Value Consignment), Poste Italiane had to review the entire customs clearance process. In collaboration with the customs authorities, the data arriving from both the ITMATT and IOSS allowed so-called system-to-system customs formalities. The new process eased the clearance procedures and granted a consistent reduction of the time to process the shipments.

What the audience will learn

  • Legislative framework (EU Directive 2017/2455)
  • New customs clearance requirements and old process
  • Collaboration with Customs Authorities
  • Re-engineering the processes, the facilities and the equipment
  • Final solution and performances

11:40

Enhancing efficiency at PostNord: the VarioPick Induction pilot

Frank Gerber
Sales manager
Körber Supply Chain Logistics
Germany
Christian Edfjäll
Technical project manager
PostNord
Sweden
Discover how PostNord has boosted operational efficiency at its Rosersberg terminal with Körber's VarioPick Induction system. This cutting-edge AI-based solution was rigorously tested during the 2023 Christmas peak season, ensuring precise singulation and induction of parcels up to 7kg from a bulk stream. VarioPick has significantly reduced manual labor, lowered operational costs and improved employee safety by handling monotonous tasks and removing non-sortable items. Join us to see how this innovative system supports PostNord's commitment to automation and prepares the company for future logistical challenges.

What the audience will learn

  • Operational efficiency boost
  • Reduction in manual labor
  • Cost savings and safety improvements
  • Future-ready logistics
  • Customer satisfaction

Hall 11 Stage Last-mile delivery and sustainability
12:00 - 13:40

Moderator

Dirk van Lammeren
CCO
Prime Vision
Netherlands

12:00

World-class products with sustainability and circularity at their core

Martin Kyburz
CEO
Kyburz Switzerland
Switzerland
The historical reasons for wasteful linear design and engineering are simple to understand, since it is easier to extract, refine, produce and dispose than to consider all the aspects required to refurbish, repair and reuse a product. The same is true of a shoe, a spacecraft or an electric light-duty delivery vehicle. Join us for an in-depth presentation about the technology, techniques and mentality we apply at Kyburz to make world-class products without sacrificing sustainability and circularity.

What the audience will learn

  • Circular design
  • Sustainability
  • Business model
  • Light-duty electric vehicle
  • Last-mile delivery

12:20

Redefining parcel logistics: strategic insights from Kardinal and Here Technologies

Cédric Hervet
R&D director
Kardinal
France
Bart Coppelmans
Director industry solutions
Here Technologies
Netherlands
In a dynamic logistics landscape, Kardinal and Here Technologies are pioneering a new approach to delivery optimization. This session will showcase the integration of Kardinal’s advanced territory optimization and Here’s precise route sequencing, tailored to address the complex challenges faced by delivery networks. It will explain why this partnership is key to addressing the pressing challenges of the parcel industry, offering strategic insights and innovative solutions poised to set new benchmarks in efficiency and precision.

What the audience will learn

  • Kardinal’s territorial optimization solution tailored for delivery networks
  • Here Technologies’ route sequencing and its impact on efficiency
  • The synergy between Kardinal and Here’s solutions for the post and parcel market
  • Case study of a major European player using these solutions

12:40

Experiences in modern city logistics using smart and swappable containers

Dr Erik Wilhelm
Head of research
Kyburz Switzerland
Switzerland
Logistics operations in modern cities have reached a tipping point, with parcel volumes outpacing road capacity, leading to conflict between regulators, residents, delivery agents and retailers. Kyburz Switzerland has been co-developing some radical innovations with its customers in the last-mile space to alleviate these problems with win-win solutions. The technology that will be presented in this session enables untrained delivery agents to execute complex logistics tasks, and everyday retailers to benefit from just-in-time service. We will provide insights into the pains driving our innovation, and a deep dive into the mechanics of our solutions. Examples from live tests will be provided.

What the audience will learn

  • Urban logistics
  • Last-mile delivery
  • Electric delivery vehicle
  • Swappable container
  • Smart agent

13:00

Driving postal innovation: strategies for revitalizing competitiveness and revenue growth

Kushal Nahata
Co-founder and CEO
FarEye
USA
FarEye is excited to present at Parcel+Post Expo 2024, addressing critical challenges and opportunities for the postal industry. With revenues declining and market demands shifting, postal organizations must adapt to evolving conditions. The session will cover strategies to manage reduced mail delivery frequencies, enhance tracking with barcoding and expand delivery infrastructure using community mailboxes and parcel lockers. The presentation will explore leveraging B2B opportunities and adapting to municipal regulations with eco-friendly vehicles. Discover how innovative routing and integrated delivery models can drive revenue growth and operational efficiency. Reshape the future of postal services.

What the audience will learn

  • Strategies for adapting to declining mail volumes
  • Approaches to revenue diversification
  • Future delivery models to enhance efficiency and profitability
  • Expansion of delivery infrastructure for more flexible and customer-centric deliveries
  • Future delivery – integrated delivery and the parcel plus mail model

13:20

Revolutionizing logistics: the future of autonomous delivery

Zijian Guo
European business development manager
Cainiao
Spain
Cainiao's autonomous delivery vehicle represents a breakthrough in delivery technology, showcasing a fully self-developed software and hardware stack. Equipped with L4 autonomous driving capabilities, it navigates effortlessly between locations and can operate 24/7 in various traffic and environmental conditions. The standard model comes with a 5-cubic-meter container capable of holding up to 1,500 parcels, with larger containers available for customization based on client needs. This high-capacity design can effectively replace traditional vans for efficient delivery from distribution centers to PUDO or any OOH delivery methods, reducing costs by up to 50% to as low as 0.1 EUR per package. The integration of advanced algorithms and hardware design achieves an optimal balance of safety, efficiency and cost.

What the audience will learn

  • Innovatively engineered autonomous delivery solution
  • Continuous operation across diverse environments
  • Significant cost reduction in logistics

Hall 11 Stage Operational efficiency and process automation
13:40 - 17:00

Moderator

Ian Streule
Partner
Analysys Mason
UK

13:40

RFID – this time for real

Philipp Behrends
Global industry manager, CEP and freight
Sick AG
Germany
Radio frequency identification (RFID) technology is increasingly becoming a strategic asset for CEP and postal companies, thanks to significant advances in tag performance and cost. Major industry players are now adopting RFID tracking at shipment and asset level in order to boost their network efficiency. Learn how RFID tracking allows for real-time visibility, streamlined sorting and reduced errors, ultimately enhancing operational excellence and customer satisfaction.

What the audience will learn

  • RFID
  • Shipment tracking
  • Automatic identification

14:00

Efficiency unlocked: automated sortation solutions for every product type

Gert Jan Veelenturf
Sales manager
EuroSort
Netherlands
Discover how automated sortation can revolutionize your operations. This interactive presentation will address the challenges of managing today’s ever-changing product mix and capacity challenges, and explore the best solutions to meet these demands. Learn which technologies optimize efficiency, boost throughput and reduce errors in your workflow. The presentation will also take a deep dive into the advantages of split tray sorters, both as a standalone system and when combined with crossbelt or other sorting solutions. Don't miss this opportunity to unlock new efficiencies and transform your sortation process with the right solution for your business!

What the audience will learn

  • How to match sortation technologies with specific product types
  • Key advantages of split tray sorters in high-demand environments
  • Different solutions for different products can work together in harmony
  • How automating sortation helps tackle key problems in logistics

14:20

Driving autonomous supply chains

Jaya Rohra
Global SaaS business leader for logistics
Elasticrun
India
Elasticrun is thrilled to have an opportunity to share its learnings and thoughts at Parcel+Post Expo 2024, talking about the key challenges and technology solutions which the postal industry can leverage. The presentation will showcase how to bring operational efficiency, giving examples of economies of scale doing it. Intelligent techniques include AI-based parcel sorting, address correction, correct manpower planning, route optimization and right vehicle utilization. Workforce management shows how technology can bring a seamless experience, ultimately resulting in cost and time savings with better customer experience.

What the audience will learn

  • Discover innovative technologies for handling millions of parcels daily, enhancing efficiency and accuracy.
  • Learn strategies to overcome challenges seamlessly, ensuring timely deliveries.
  • Explore how economies of scale optimize parcel management for significant cost savings. • Understand efficient routing and vehicle optimization techniques to reduce operational expenses.
  • Gain insights into real-world case studies showcasing successful parcel handling technology solutions

14:40

Path to deliver faster, cheaper and more sustainably in the last mile

Sumit Saxena
Vice president
FarEye
UK
In an era where customer expectations and environmental concerns are at an all-time high, mastering the last mile has never been more crucial. This session will dive deeply into innovative strategies and cutting-edge technologies reshaping last-mile logistics. Discover how leading companies are optimizing routes, leveraging data analytics and embracing green delivery options to enhance efficiency, reduce costs and minimize their carbon footprints. Whether you're a logistics professional looking to elevate your operations or a leader aiming to drive sustainable growth, this session will equip you with the insights and tools to excel in the competitive logistics landscape.

What the audience will learn

  • Recommendations for carriers and shippers to optimize fleet and cost-per-delivery
  • Addressing three concerns in last-mile logistics: cost, speed and sustainability
  • Balance the trade-offs between speed, cost-effectiveness and environmental impact

Moderator

Kate Muth
Executive director
International Mailers Advisory Group (IMAG)
USA

15:00

Postal and parcel trend survey 2024

Hugh Craigie Halkett
CEO and founder
Stamp Free
UK
The postal and parcel market is undergoing a huge process of transformation. Trends, new technologies, changes in consumer behavior and global events play a significant role in this process. The 2024 Postal and Parcel Trend Report sheds light on some of the trends and technologies that are reshaping the industry. By speaking to global posts and carriers we have identified the trends that play a crucial role, new technologies that promise opportunities but also pose risks, challenges that the market players are most concerned about, and investment priorities in this and the next few years.

What the audience will learn

  • The trends that play a crucial role in 2024+
  • New technologies that promise opportunities
  • Challenges that the market players are most concerned about
  • Investment priorities in this and the next few years

15:20

End-to-end costing: it’s not just a finance topic

Gordon Steward
Marketing and strategy director
The Information Factory
Luxembourg
The sector faces many challenges, including pressures on margins, increased competition and managing productivity. To thrive in this difficult environment, a clear overview of your key cost drivers is required. If you understand your costs, you can manage your business. But this insight shouldn’t only be for finance teams. The presentation illustrates how end-to-end costing drills costs down to the individual shipment level and has practical applications. Operations teams can assess operations cost per move and identify loss-making services. Sales can identify and manage problem clients. Pricing can implement dynamic pricing and spot rates.

What the audience will learn

  • Introduction to end-to-end costing
  • Overview of the end-to-end costing process
  • Illustration of how to implement end-to-end costing
  • Practical application and benefits for commercial, pricing, operations and finance
  • Case study illustrating how DHL Express implemented end-to-end costing

15:40

How to automatically handle small & big parcels simultaneously in your CEP operation

Corbin Joosen
Head of solutions design
EAE Solutions BV
Netherlands
CEP Operations are being challenged with parcel diversification. This trend entails that the volumes of small & big parcels increase and volumes of ‘standard’ parcels decline. In the presentation, the audience is informed about the consequences of this trend regarding automated sorting. Audience will learn how specific technologies can overcome this challenge and create a competitive advantage out of it.

What the audience will learn

  • Understanding parcel diversification trends and their impact on automated sorting processes in CEP operations
  • Automating simultaneous handling of small & big parcels in your CEP operation
  • Learning about technologies that turn parcel diversification into a competitive advantage
  • Insights into E-Cross/Slim Line's innovative design for precise, versatile, and high-throughput parcel sorting

16:00

TwinStudio3D: the first digital twin with sorting DNA

Valérie Knockaert
Business development manager
Solystic
France
The presentation will introduce an intelligent, user-friendly automated approach to facility design and planning, which anticipates flows, recommends task planning and compares various scheduling solutions. It includes a library of smart components that allows users to rapidly create installations and buildings. It optimizes logistics processes, reduces operational costs and enhances efficiency. The system challenges traditional practices, replacing manual design and providing an accurate means of visualizing, simulating and optimizing facilities. It is scalable to fit existing sites or new projects. Learn how to implement new practices, optimize operations and enhance competitiveness in global markets. TwinStudio3D meets the changing needs of the market and maximizes added value.

What the audience will learn

  • The concept of digital twin and how it works
  • The benefit of designing an automated system with a digital twin
  • How a digital twin contributes to a sustainable approach
  • The characteristics of digital twins with a sorting DNA
  • Example of designing an automated sorting system with a digital twin

16:20

Transforming parcel logistics with the touchless hub

Rainer Imm
Head of system integrator sales
Körber Supply Chain Logistics
Germany
In the rapidly evolving e-commerce landscape, the touchless hub represents a revolutionary leap in parcel sorting technology. By combining advanced automation with strategic human oversight, the touchless hub leverages AI, machine learning, IoT and data analytics to optimize efficiency and adaptability. Experience the transformative potential of automated unloading, robotics and predictive maintenance, all designed to streamline operations and enhance supply chain performance. Join us to discover how the touchless hub can navigate today's challenges and drive a more efficient, resilient and profitable future in parcel logistics.

What the audience will learn

  • Advanced automation
  • Smart operations
  • Sustainability focus
  • Innovative unloading solutions
  • Scalability and flexibility

16:40

The linear sorter: a smaller body with great power

Landy Zhao
CEO
Simba Tech
China
The biggest challenge for the distribution center is the contradiction between changing requirement and limited space. The technology to dynamically allocate trolleys according to parcel size expands the goods range that can be handled, and the collapsing of CBS loops in vertical space, resulting in a smaller footprint; linear sorters enable this conflict to be balanced. Simba's linear series have helped hundreds of customers improve their business in recent years.

What the audience will learn

  • The greater advantage offered by a high-speed parcel sorting solution
  • Increasing business by expending the parcels range
  • Reducing cost with a compact equipment footprint
  • Higher efficiency by simplifying the sorting process