Postal operators must move beyond declining mail and low-margin parcel delivery. Their future depends on choosing a clear role in eCommerce logistics, and executing it fast. This transformation requires navigating economic, political, social, and environmental tensions linked to public service obligations and fast-growing cross-border eCommerce. The central strategic challenge is no longer whether to adapt, but which position to choose - and how quickly to execute it.   Postal Services at a Turning Point: Navigating the Shift from Mail to E-commerce Logistics 15H00 Introduction Derek Osborn, Editor 15H04 Transformative change Natalia Navin – Pos Malaysia 15H12 Rethinking the rules of growth Brody Buhler – Escher Group 15H20 Turning Data into Last-Mile Performance  Narvik Meier – Swisspost 15H28 Financial Inclusion & MSME Empowerment Hans Boon – PostFinance 15H36 Panel discussion Hugo Pacheco – The Barefoot Economist Robert Jordan  – The iFactory Dame Damevski – e-Boks Jacob Johnsen – iPostes & Co-editor 15H56 From Decline  to Strategic Renewal Kornelia Reifenberg  – Simon Kucher 16H04 Resilience in Warehousing Logistics Jacob Johnsen – iPostes & Co-editor 16H12 The Noise of Innovation Julia Lockman – OMNIC SRL 16H20 Private operator in Denmark Peter Holm Westh – DAO A/S 16H28 Summary and Official Book Launch Derek Osborn, Editor 16H30 Close