Cross-Border E-commerce: Mastering Customer Convenience, Cross-Border Complexities and Returns
This session dives into the complexities of selling globally online, focusing on how businesses can delight international customers through seamless delivery and returns, while expertly navigating diverse customs regulations, taxes, and logistical hurdles inherent in cross-border e-commerce. Panellists will also discuss how efficient and customer-friendly return processes can enhance brand perception and encourage repeat business.