lfaBOX DROP is our specialised solution for automated parcel drop-off, e-commerce returns and first-mile logistics.

It enables customers to hand over parcels 24/7, without service counters, queues or staff. An intuitive touchscreen guides the user through the process, while parcel scanning, user identification and an integrated shipping label printer help digitalise and automate the first step of the logistics journey.

For operators, DROP can simplify reverse logistics and make parcel collection more efficient. Instead of individual handovers, parcels can be consolidated at one location and collected as part of an optimised logistics process.

The solution uses the electronic platform shared with the alfaBOX FLEX range and supports remote management and monitoring. And because the alfaBOX portfolio is built around one technology platform, drop-off functionality can also be integrated into PRIME and FLEX solutions.

The result is fewer steps, faster processing and greater availability for customers.

alfaBOX DROP. From customer to logistics network – simply, efficiently and 24/7.