PPL CZ has an annual contract with a hotline available 24/7, along with remote connection through VPN, and a guaranteed on-site technician if required. Dalibor Doubek, Process and Program Manager, PPL CZ, and his team are happy with the quality of the service support team after installation. Check out the video of Magdalena Wierzbicka, Service Manager CEE region and Adrian Markiewicz, Service Contract Manager who tell about our Life-cycle Services agreement in more detail.