Breaking News
FEATURE: Transforming the workforce with artificial intelligence
The rollout of artificial intelligence (AI) within a company used to incite anxiety among employees, with many workers worrying that it was coming for their jobs. But as more and more firms adopt AI-based solutions, the transformative benefits of the technology and the ways that it can improve operations and assist employees have become clear.
Although some apprehension around being replaced by a robot still exists (and rightly so – a World Economic Forum survey carried out in January 2025 found that 41% of employers intend to downsize their workforce as AI automates certain tasks), many workers are now embracing the technology.
DPD to add 8,000 parcel lockers to UK network
Eight thousand parcel lockers will be added to DPD UK’s out-of-home network over the next five years in partnership with locker provider Yeep!
The new battery-powered lockers will increase DPD’s existing network of 12,000 Pickup parcel stores and lockers across the UK.
Elaine Kerr, CEO of DPD UK, commented, “Our focus is always on providing choice and the best-possible delivery service for our customers. We are committed to investing in technology that helps consumers control how they receive, send and return parcels.
FedEx expands self-collection network with Hongkong Post
FedEx has expanded its self-collection network for inbound parcels to more than 700 locations in Hong Kong in partnership with postal operator Hongkong Post.
Customers will now be able to access self-collection points free of charge at over 400 7-Eleven convenience stores, 165 iPostal Stations and 119 post office counters across the country.
Customers can select their preferred collection location through WhatsApp or the FedEx official website. Upon receiving the shipment delivery notification via email or WhatsApp, recipients can follow the instructions to choose their preferred pickup location either through FedEx Delivery Manager online or through WhatsApp.
Posten Bring begins construction on new logistics terminal
Construction has begun on Posten Bring’s new 26,000m2 Bergen Logistics Center. When it opens in 2027 it will triple the number of parcels that can be handled at the company’s current terminals in Minde and Jekteviken.
The construction process began on March 28. Speaking at a ceremony to mark the event, CEO Petter-Børre Furberg said, “This is a special day for us at Posten Bring. Finally, after 10 years of waiting, we can break ground for our new terminal in the Bergen region.
In this Issue – March 2025
Download apps
Download the Postal and Parcel Technology International App NOW to read the latest issue! The App is free and gives you access to a library of back issues.
The March 2025 issue is now available online! Packed full of news, interviews and features, including:
Artificial intelligence : Optimize the workforce and manage workflow challenges using AI technology.
Continue reading In this Issue – March 2025 at Parcel and Postal Technology International.
ILG partners with Fin Sustainable Logistics to offer zero-emission delivery
International Logistics Group (ILG) has partnered with Fin Sustainable Logistics to offer 100% carbon-free delivery and returns options to customers within the M25 motorway, with plans to expand across the UK.
Fin operates an all-electric fleet of e-cargo bikes and vans powered by renewable energy, aimed at transforming delivery efficiency in urban areas while minimizing environmental impact.
According to Fin, its advanced technology integrates AI, machine learning, micro-hub networks and optimized route planning to enable smarter parcel delivery, reduce congestion and enhance the overall urban transportation network.
OPINION: The challenges of expanding out-of-home delivery in the UK
The UK parcel delivery market is one of the largest in Europe but until now, the proportion of OOH deliveries has significantly lagged behind the market leaders such as the Baltic, Nordic and Central Eastern European countries. For example, compared with the UK, Poland has nearly three times more OOH locations per capita at current levels. Some of this disparity can be attributed to population density and geography, but underlying this are fundamental differences in the markets themselves.
Global e-commerce logistics and e-fulfillment market to soar in 2025
A new report from Ti Insight has revealed that the global e-commerce and e-fulfillment market is set to grow by 15.5% in 2025, despite President Trump’s intention to abolish the de minimis rules and impose tariffs on imports.
The Global E-commerce Logistics and E-fulfilment report suggests that the market has regained its sharp upward trajectory following a post-Covid contraction in 2022 and was valued at €521.9bn (US$569bn) in 2024 – double the market value recorded just before the pandemic in 2019.